Operations Supervisor

WINESHIPPING.COM LLC•Napa, CA

About The Position

Working with wine is cool. Want to work with wine? Wineshipping is a tech-enabled third-party logistics (3PL) provider for alcoholic beverage companies, managing the fastest, most accurate, and most cost-efficient delivery network in the US for wine, beer, spirits, and more. Wineshipping was voted North Bay Business Journal’s Supplier of the Year (Wine Beer & Spirits Awards). We’re a pretty cool place to work. We’ve been voted as Best Place to Work in Napa County year after year. By the way, wine literally likes to stay cool, so our facilities are all climate-controlled. GENERAL JOB DESCRIPTION The Shift Supervisor will be a highly dependable person who possesses excellent organizational skills, excellent communication, and problem-solving abilities. The role will be multi-functional for a non-exempt position. The focus of this role is leading and supporting teams executing order fulfillment in areas such as inbound operations, outbound operations, or a cross functional process. This person has responsibility within the fulfillment center on a specified shift or across multiple shifts and will have direct reports.

Requirements

At least 4 years’ experience in a warehouse.
Previous supervisor experience.
Familiarity with shipping practices and handling methods.
Able to work well independently or as a member of a team, with minimal supervision.
Possess basic math skills, understand written/verbal procedures, ability to read/write/speak English.
Minimum high school diploma, GED, or equivalent education.
Experience with performance metrics, process improvement, and Lean techniques.
Experience with a contingent workforce during peak seasons.?
Ability to handle changing priorities and use good judgment in stressful situations.

Nice To Haves

Previous Scan gun capabilities a plus.
Forklift experience preferred.
Bilingual welcome.

Responsibilities

Keep the team SAFE. Our first responsibility is that everyone goes home in the same or better shape than they showed up that day.
You’ll constantly be evaluating and building your team. Sure, people come and go, but you will provide an environment where people want to be vs one where they want to leave. You will have a lot of help with this.
This supervisor’s role includes overseeing timecards, attendance, and providing timely and adequate feedback/coaching to the team. Even though you will not have the ability to make hiring or termination decisions or execute disciplinary actions, you will be able to have say in how you build your team. Additionally, this role will not hold the ability to sign off on anything on behalf of the company.
Delight our customers by hitting their shipping targets every day, building confidence in you, and in Wineshipping.
You will help set operational goals, and you will help us achieve them.
Organize products and maintain orderly item location. When we can find things quicker, our customers get things faster.
Do your best, every day. Only you know when you are doing your best.
Other things may come up from time to time, giving you exposure to things you haven’t done before. “Other duties as assigned” sometimes, but we like to keep it interesting.
Show up and shine- be reliably present and punctual, keeping things on track and on time.