Operations Supervisor-2nd Shift

Forward Air ServicesSan Diego, CA
$75,000 - $75,000Onsite

About The Position

Forward Air is seeking a capable and dedicated Operations Supervisor. This role involves coordinating all activities of dockworkers, drivers, and other support personnel. The supervisor will be responsible for planning, directing, and controlling resources to ensure the timely, damage-free, and safe loading/unloading of freight on assigned shifts. Key aspects include providing training, performance feedback, and disciplinary recommendations for dockworkers and drivers. Previous experience in cargo operations is considered a plus.

Requirements

  • Must have management experience (5-7 years preferred), in a high-volume, fast distribution environment
  • Previous route planning experience
  • Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
  • Prior air freight experience is required
  • Must possess demonstrated leadership ability
  • Knowledge of proper freight handling techniques
  • Ability to communicate effectively with all levels of operations
  • Must be flexible to work weekends and nights
  • Forklift and general freight handling experience
  • Knowledge of Department of Transportation (DOT) rules and regulations
  • Experience with a contingent workforce during peak seasons
  • Must be able to frequently lift and/or move up to fifty (50) pounds
  • Must be able to occasionally lift and/or move up to ninety (90) pounds
  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Must have the ability to work in a fast paced environment
  • Have strong time management skills and the ability to work well under pressure
  • General computer skills - Microsoft Office, Outlook, AS400
  • Excellent communication and problem solving skills

Nice To Haves

  • Previous experience with cargo operations is plus
  • Bachelor’s degree or higher in Management, Logistics, or Industrial Engineering preferred
  • International/Import experience is a plus

Responsibilities

  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Provide guidance to subordinates on goals and objectives on a weekly basis
  • Maintain appropriate load plans
  • Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies
  • Execute appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Maintain facility appearance, condition and security
  • Perform facility inspections
  • Assist in the loading and unloading of trailers
  • Other duties as assigned
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