Operations Supervisor

GM•Lansing, MI

8d•Onsite

About The Position

This position supervises a team of union-represented employees, or a departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers. Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor. In this role, you will motivate direct reports and business partners through effective communication, training, coaching, development, recognition, and supervision. You will demonstrates expertise with your knowledge of the processes your team is required to perform, and ensure your team members are effectively performing job responsibilities utilizing standardized methods.

Responsibilities

Assists in ensuring success of departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers.
Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor.
Position may also include supervising a small team of union-represented employees.
Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods
Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition
Identifies opportunities for improvement using tools such as layered audits
Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators
Cultivates a safety culture, and implements and enforces workplace safety rules and policies
Implements GMS and lean principles
Models GM’s cultural behaviors and always demonstrates the highest level of integrity
Maintains good working relationships and communicates with employees, union representatives, and management team
May evaluate team performance, and promotes continuous improvement
Achieves quality standards by communicating goals and leveraging resources to solve problems
Understands and consistently administers company policies
May completes administrative tasks such as timekeeping, and maintain departmental records and reports
Performs all other duties as assigned
Trains, develops and evaluates employee.
Keeps abreast of parts distribution center/materials warehouse performance reports and costs.