Operations Supervisor

ecoATM • Louisville, KY

8h • $51,000 - $64,000 • Onsite

About The Position

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology. At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Overview: The Operations Supervisor will support the leadership of the Louisville, KY processing center where electronics such as smartphones and tablets are received, inspected, and prepared for shipment to our resale partners. The Operations Supervisor will provide daily direction for up to 35 staff that are processing inbound shipments. Efficiently managing the flow of merchandise in and out of the processing center is critical to EcoATM's success, and we are committed to operational excellence.

Requirements

• High School diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of experience in a supervisory or staff leadership role in a manufacturing or distribution environment.
• Demonstrates complex analytical ability, initiative, and problem-solving skills.
• Proven success in increasing revenue, driving customer satisfaction, and/or improving efficiency in a warehouse/inventory management setting.
• Ability to develop and lead staff performance to meet activity and quality goals.
• Effective communication skills at all levels of the organization.
• Attentive to safety regulations and works to ensure a safe working environment.
• Strong leadership capabilities by embodying company values (communication, humility, accountability, integrity, respect, dedication) and holding team members accountable for performance.
• Possesses a positive attitude and a desire to be part of a team environment.
• Lift up to 30 pounds.
• Stand for long periods of time.
• Manual dexterity necessary to operate smartphones, tablets, and laptops.
• Visual acuity necessary to inspect electronic equipment.
• Perform the above-mentioned tasks in a variety of temperature conditions.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Team Supervision: Supervise a team of 25-35 staff, including: Pickers, Packers & Shipping, and general Warehouse staff.
• Receiving and Inspection: Supervise the Receiving and Inspections center with responsibility for: Testing cell phones, tablets, laptops, and other electronic devices. Determining the condition and functionality of items using a detailed process and checklist. Entering information about the devices on computerized screens.
• Operational Efficiency: Supervise the line to meet required schedules, efficiency, and quality goals. Collaborate with management to continuously improve workflow, identify and lead cost improvement efficiencies, and improve quality of work. Assist in recruiting, training, and motivating the team to ensure maximum performance. Review the performance of individuals and the team.
• Safety and Reporting: Support the development of safety and environmental policies and ensure procedures are followed accordingly. Provide detailed inventory and performance reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees