Operations Supervisor

The Nueva School•Hillsborough, CA

16d•$75,000 - $100,000

About The Position

The Operations Supervisor supports the smooth day-to-day functioning of campus operations by coordinating people, processes, and resources across two campuses and multiple service areas. Serving as a key bridge between frontline operations staff and school leadership, this role provides hands-on support, clear communication, and practical problem-solving to ensure a safe, well-maintained, and welcoming environment for students, faculty, and staff. The Operations Supervisor responds to daily operational needs, helps prioritize work, supports team effectiveness, and collaborates with departments to ensure campus operations align with the rhythm and needs of the school community.

Requirements

Leadership and Communication: Strong ability to lead and motivate a team, with excellent listening, verbal and written communication skills to convey goals, provide feedback, and resolve conflicts.
Problem-Solving & Analytical Thinking: Aptitude for analyzing performance data, identifying inefficiencies, and developing effective solutions.
Organizational & Time Management: The ability to manage multiple tasks, prioritize effectively, and work well under pressure to meet deadlines.
Technical Proficiency: Familiarity with operational software, ERP systems, and industry-specific tools (e.g., project management software like Asana or Trello ).
A high school diploma or equivalent is generally required, while a bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
Relevant experience in operations or a prior supervisory role is required.
Strong knowledge and 5+ years of work experience in facilities, operations, and maintenance of buildings and building systems is preferred.
Knowledge and experience with common building hardware such as locks, doors, door openers, lavatory fixtures, lighting fixtures and equipment, plumbing, electrical, appliances, light construction, wall patching and painting, etc.
Strong organizational skills with the ability to cover multiple locations and facility sites needing repairs and maintenance
Demonstrable skills with tools, including hand and power tools, and in repair and fabrication
Understanding of basic OSHA requirements
Ability to lift and carry objects weighing 25 pounds
Ability to work occasionally in poor weather conditions, including heat, cold, and rain
Positive attitude
Team player with the ability to take and give clear instructions
Self-starter; ability to work independently
Possess strong initiative and a positive attitude towards all work
Proactive in identifying and soliciting work and addressing in a timely manner
Basic computer skills
Strong listening, verbal and written communication skills and the ability to work well with colleagues, customers, and the public
Background/fingerprint check required
California Motor Vehicle operator's license

Responsibilities

Employee Supervision and Training: Leading, mentoring, and motivating a team; managing staff schedules and work assignments; conducting performance evaluations and training new hires; and ensuring excellent customer service and satisfaction.
Workflow Management: Overseeing daily operations to ensure a smooth and efficient workflow, coordinating resources (equipment, materials, personnel) to meet productivity and quality targets.
Policy and Compliance Enforcement: Implementing and enforcing company policies, procedures, and safety regulations, and ensuring compliance with relevant industry and government standards.
Problem-Solving and Improvement: Identifying areas for process improvement and implementing solutions; troubleshooting operational issues promptly and addressing root causes to prevent recurrence. Administrative tasks such as inventory control.
Inter-departmental Coordination: Collaborating with other departments to streamline operations and ensure cross-functional alignment.