Assists the Transportation Manager & Border Processing Manager or Facility Manager in directing and coordinating the weekend, evening, and day-to-day operational activities, by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises oversight of both departments and/or facility with input on training and scheduling. Prioritizes the workload and schedules with SCR’s and dock personnel in order to meet customer’s expectations and on-time deliveries of shipments. Ensures the accurate and timely preparation of reports regarding Transportation, Border Processing and/or facility operations. Takes on active role in process improvements. Works with the customer when applicable in resolving concerns, issues, and inquiries. Leads and directs the work of others, enhancing a team environment. Maintains a professional environment that fosters team spirit while achieving customer demands. Ensures that safety policies and procedures are reinforced in order to create a safe environment for all employees. Coordinates tracking of inbound and outbound traffic. Coordinates time lines and scheduling of freight with dispatch. Ensures on time delivery of shipments. Track all freight exception reports. Ensures freight is placed in correct usage prior to loading. Trains subordinates in job functions, as well as customer specific work instructions. Ensures that departments/facility are in compliance with established ISO procedures. Supervises overtime for employees and drivers. Ensures hazardous materials compliance while loading, storing and unloading. Assists with the customer service department by continually communicating with all SCR’s in order to ensure customer needs are met. Identify and implement continual improvement initiatives to enhance the performance of the position, your team, and the company. Writes and issues corrective actions to employees, (prior approval from Border Processing Manager, Transportation Manager or Facility Manager) Develop customer specific work instructions. Follow up with the Border Processing team in regards to procedures and 100% verification. Supervise and follow up with all pending issues for Border Processing, Transportation and/or respective facility.
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Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees