Operations Supervisor

Bertelsmann•California, MD

50d•$70,000 - $80,000

About The Position

We are seeking a hands-on Operations Supervisor with strong SAP knowledge and proven experience leading teams in a fast-paced, high-volume warehouse environment. This role requires a leader who can multitask, mentor, and drive performance while maintaining accuracy, safety, and efficiency across all warehouse functions. You'll be responsible for managing labor and equipment, ensuring the timely completion of orders, and fostering a culture of teamwork, accountability, and continuous improvement.

Requirements

High school diploma or equivalent (Bachelor's degree preferred)
3-5 years of supervisory experience in warehouse, logistics, or distribution operations
Strong SAP knowledge and hands-on experience with Warehouse Management Systems (WMS)
Proven ability to lead, train, and motivate teams in a high-tempo, results-driven environment
Excellent multitasking and problem-solving skills with a focus on accuracy and speed
Effective verbal and written communication skills
Proficiency with Microsoft Office Suite (Excel, Outlook, Word)
Strong organizational, analytical, and decision-making abilities
Ability to operate powered industrial equipment (forklift, reach, picker, etc.)
Demonstrated success working in customer-driven, high-volume environments
Prior experience working in a fast-paced warehouse/distribution environment requiring frequent standing, walking, and lifting up to 50 lbs.
Flexibility to work varied shifts or extended hours as needed to support operations

Responsibilities

Lead daily warehouse operations, including receiving, picking, packing, shipping, and inventory control
Use SAP and WMS tools to track performance, manage inventory, and ensure data accuracy across all processes
Mentor and develop associates, providing coaching and training to build skill sets and ensure process compliance
Coordinate labor and resources to meet operational demands while maintaining a high level of accuracy and quality
Monitor and drive KPIs related to productivity, accuracy, and safety
Support new customer integrations and system testing to ensure smooth operational transitions
Collaborate cross-functionally with other departments to solve problems, streamline workflows, and meet deadlines
Balance multiple priorities in a fast-moving environment while maintaining attention to detail
Lead by example on the floor - actively engaging with associates and providing real-time direction and support
Ensure compliance with safety, hygiene, and quality standards while promoting a clean and organized work area (5S)
Drive continuous improvement initiatives to enhance efficiency and employee engagement

Benefits

Salary range for Ontario, CA: $70,000-$80,000 per year
Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities