Operations Supervisor

Covenant Logistics•Lithia Springs, GA

About The Position

The purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. The Operations Supervisor will directly supervise the work of Warehouse Associates, with authority to take actions and/or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a warehouse associates employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters. Responsibilities Assist General Manager to Ensure; Building Safety & Planning Ensure all Safety documents are signed off on and all safety procedures are followed All PPE are in place and used as instructed Ensure lifts are signed out and inspected Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard Plan labor to follow production or customer needs Utilize labor for VAS (value added services) ⁠Remove excessive labor for profitability and efficiency Track and train associates to maximize utilization Assist in retention and turnover Ensure daily shift KPIs are met Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training Conduct daily start up meetings, present daily plan, and provide updates Train, motivate and assist in the development and growth of employees Implement and maintain continuous improvement program Challenge employees to be more productive Support and assist the General Manager and Operations Manager in Implementing Productivity Improvements Study processes using Lean, Six Sigma, 5S Methodology to improve processes and eliminate waste Improve processes when possible and implement them as new standards

Requirements

Excellent customer service skills
Excellent problem solving and decision making skills
Strong verbal & written communication skills
Ability to maintain a high level of accuracy in preparing and entering information
Ability to multi-task
Ability to perform work in loud and high trafficked areas
Ability to maintain organization in detail and color-coded areas
Knowledge of Microsoft Office Software
Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary
Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
Diploma or GED Equivalency, required
1 – 3 years of supervisory experience, required

Nice To Haves

Warehouse Leadership experience
Forklift experience
Food grade facility experience
HighJump WMS experience
SAP experience
RF Unit experience

Responsibilities

Assist General Manager to Ensure Building Safety & Planning
Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity
Assist in retention and turnover
Ensure daily shift KPIs are met
Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training
Implement and maintain continuous improvement program
Support and assist the General Manager and Operations Manager in Implementing Productivity Improvements