Operations Supervisor

First Student • Ellington, CT

37d • $58,000 - $62,000

About The Position

Drive operational excellence at First Student, North America’s largest school transportation provider, by supporting safe, reliable service for students served by Ellington Public Schools . This role is a strategic opportunity to strengthen daily performance, elevate service delivery, and reinforce our operational impact in the community.

Requirements

• Experience: 1–3 years in transportation, logistics, or related operational roles; supervisory and/or driving experience strongly preferred
• Education: High school diploma or equivalent
• Licensing: Class B CDL required
• Competencies: Strong leadership, communication, and problem-solving skills
• Technical Skills: Proficiency with Microsoft Office and operational systems
• Adaptability: Ability to support both field and office operations

Responsibilities

• Oversee daily dispatch, routing, and driver operations to ensure safe, on-time transportation
• Coach, counsel, and develop dispatchers and drivers to meet operational standards
• Monitor route performance, start-times, and safety metrics to drive accountability
• Maintain operational records, reporting, and scheduling documentation
• Respond to customer and district concerns in a professional, solutions-focused manner
• Support administrative functions including payroll, routing, training, and road supervision
• Assist with driver recruitment and onboarding as needed

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off, holidays, and sick leave
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees