Operations Supervisor (1st Shift)

Libbey•Fort Worth, TX

16h

About The Position

The 1st Shift Operations Supervisor is responsible for safely leading team members to meet and exceed our customer’s quality and service expectations, while also meeting and exceeding Libbey’s cost, quality, and efficiency goals. The Supervisor will lead and manage through and with a staff of contracted team members to meet the daily demands for our customers, internal & external.

Requirements

High school diploma or GED required
Minimum 3+ years of multi-shift distribution center experience
Hands‑on experience with dock operations (LTL & TL)
Experience managing shipping cutoffs and working under tight, time‑sensitive conditions
Technical skills in logistics processes and methods to include flow, cost efficiencies, engineered standards, equipment, safety and quality
Analytical skills to include problem identification and resolution
Ability to multi-task in a rapidly changing, deadline driven work environment, with minimal mistakes
Ability to lead and develop people utilizing excellent communication skills
Familiarity with Microsoft Office Suite
Experience in Warehouse Management Systems (Manhattan, Red Prairie) essential
A passion to grow personally and professionally, as well as develop others on your team
Ability and willingness to work alternate shifts as required, to include weekends
Ability to safely operate a sit‑down forklift and a reach‑truck forklift

Nice To Haves

Bachelor’s degree preferred; work experience strongly considered in lieu of degree
Bilingual (English/Spanish) strongly preferred

Responsibilities

Perform research and analysis; assist in the design and development of distribution processes which include quality, safety, cost reduction and operations to facilitate continuous process improvement
Establish daily production goals and monitor intra-day performance to achieve these goals
Work closely with key stakeholders: Customer Service, Sales, Inventory Control, Finance etc. to ensure delivery of all key service objectives
Lead and participate in root cause analysis to identify problems and recommend changes
Monitor production standards and develop programs to improve operational throughput
Observe team member activities and work methods, recommend areas of opportunity
Coach team members towards meeting goals
Assist in training team members on distribution processes and equipment
Assist the DC Manager in problem resolution relating to production, standard operating procedures, safety and quality
Evaluate the performance of team members and communicate feedback regarding job performance and expectations in a timely manner
Participate in distribution project teams acting as a co-facilitator or facilitator
May act as a project manager on assigned projects
May serve on cross-functional teams
May perform other duties as assigned