Supervisor, Operations

FedEx•Mount Juliet, TN

1d•Onsite

About The Position

The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position also ensures product safety, quality, and legality.

Requirements

Bachelor's degree in a related field with no prior work experience; OR
Military rank of E-6, E-7, O-1, or O-2; OR
Minimum of six months of experience in a warehouse or supply chain environment with demonstrated leadership skills.
Excellent organizational and analytical skills.
Strong prioritization and problem-solving abilities.
Proven ability to drive continuous improvement and manage change.
Ability to lead under high-stress conditions.
Excellent verbal and written communication skills.
Broad knowledge of warehouse operations, methods, and procedures.
Ability to follow policies and procedures.
Ability to read, write, and interpret information.
Ability to add, subtract, multiply, and divide.
Ability to use hands to finger, handle, or feel.
Ability to sit, walk, or stand for the duration of the shift.
Must possess visual acuity to perform essential job functions.
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
Ability to lift/carry items up to 50 pounds.

Nice To Haves

Labor management experience preferred.
Experience with quality management methodologies.

Responsibilities

Supervise at least two full-time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
Oversee daily, weekly, and monthly production activities within warehouse operations.
Prepare and distribute operational reports to support day-to-day activities.
Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
Manage vacation and time-off scheduling to minimize disruption and meet customer needs.
Actively lead and supervise teammates on the floor, engaging in daily operations.
Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
Drive teammate excellence through consistent feedback, coaching, and corrective actions.
Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
Maintain a clean and orderly work environment aligned with corporate 5S standards.
Supervise team operations to meet prescribed objectives and KPIs.
Develop a productive work team through cross-training, communication, and motivation.
Facilitate seamless handoffs and communicate key information across teams and management.
Provide courteous and respectful customer service in high-pressure situations.
Ensure inventory integrity and assist with physical inventory counts.
Support the Operations Manager with special projects as needed.
Assist in maintaining facility security.

Benefits

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
Tuition reimbursement program
Holiday pay and accrued paid time off programs offering both Vacation and PTO
Medical, dental, vision, and voluntary benefits available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
Paid parental leave for both moms and dads
Paid bereavement and jury duty