Operations Supervisor

McKesson•Clear Brook, VA

17h

About The Position

The Operations Supervisor at McKesson Medical-Surgical Inc. is responsible for overseeing and optimizing daily operational activities within a designated department or shift to ensure efficient workflow, timely product delivery, and adherence to company standards and regulatory requirements. This role focuses on leading a team of associates to achieve operational excellence and maintain a high level of customer satisfaction.

Requirements

Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field; or equivalent practical experience.
3-5 years of experience in a supervisory or lead role within a warehouse, distribution, or manufacturing environment, preferably within the medical-surgical or healthcare industry.
Proven ability to lead, motivate, and develop a team of hourly associates.
Strong understanding of warehousing and distribution processes, including inventory management, order fulfillment, shipping, and receiving.
Excellent communication (written and verbal), interpersonal, and problem-solving skills.
Proficiency in using Warehouse Management Systems (WMS) and Microsoft Office Suite (Excel, Word, Outlook).
Demonstrated ability to analyze data, identify trends, and make data-driven decisions.
Knowledge of OSHA regulations and best practices in workplace safety.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Flexibility to work various shifts, including evenings, weekends, and holidays, as required by operational needs.

Responsibilities

Supervise, motivate, and mentor a team of warehouse/distribution associates, including performance management, training, and development.
Plan, organize, and direct daily operational activities, ensuring efficient allocation of resources and adherence to production schedules.
Monitor key performance indicators (KPIs) such as productivity, accuracy, safety, and quality, and implement corrective actions as needed.
Ensure compliance with all company policies, safety regulations (OSHA), and Good Manufacturing Practices (GMP) or other relevant industry standards.
Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve service levels.
Collaborate with other departments (e.g., inventory, transportation, customer service) to ensure seamless operations and resolve issues.
Conduct regular team meetings, communicate company objectives, and foster a positive and productive work environment.
Manage employee timekeeping, scheduling, and attendance, ensuring adequate staffing levels to meet operational demands.
Participate in incident investigations, root cause analysis, and implement preventative measures.
Prepare and present operational reports to management, highlighting performance, challenges, and proposed solutions.