Operations Supervisor (Retail)

Goodwill Easterseals Miami Valley•Sidney, OH

16h

About The Position

Summary Supervise, organize and monitor the flow of goods loaded and unloaded from the trucks to dock and warehouse. Provide training for dock personnel and close monitoring of safety procedures and policies. Essential Duties & Responsibilities Provide leadership and direction to dock workers, balers, and truck drivers. Maintain employee schedules and time reporting. Monitor production flow of trailers and trucks on dock and in warehouses. Oversee the flow of incoming and outgoing materials in the dock/baler area. Route trucks and trailers to various stores and site locations. Check trucks and trailers leaving dock for store supply list and supplies. Takes an active part in designing and implementing dock worker training programs. Responsible for dock and warehouse organization and neatness. Must ensure that all safety issues are handled in a prompt and proper manner, obeying all safety rules and regulations. Responsible for the equal opportunity employment efforts and results and must take action to prevent harassment of employees. Other duties may be assigned. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards. Supervisory Responsibilities Dock Workers, Balers, and Driver/Loaders. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Monitor and maintain inventory levels of supplies and inventory on empty trailers vs. loaded trailers. Ensure that incoming deliveries are properly handled and secure in the appropriate area. Education Requirements Must show leadership abilities, i.e., able to plan and implement daily operations of the dock area. Experience RequirementsTwo (2) to Three (3) years’ experience in a Supervisory or Management role required. The ability to operate a yard dog/tractor is required. CDL Class A preferred. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider.Ability to pass a criminal background check.Ability to pass random drug screenings. Skills & Abilities Strong organizational skills in scheduling and managing people Proficient in inventory tracking systems and processesProficient in warehouse operations – design, layout and organization Proficient in transportation and logistics functions Knowledge of OSHA safety standards related to warehouse operations Customer Service Oriented with a pleasant disposition Must be able to follow through with projects and assignments in a timely and efficient manner Ability to communicate effectively.Must possess excellent interpersonal skills with the ability to relate well with a broad spectrum of people, including consumers and employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The ability to regularly stand, walk, use of hands to finger, handle, or operate objects, tools, or controls The occasional ability to climb, balance, stoop, kneel, crouch, or crawl, and smell. The ability to regularly lift and/or move up to 10 pounds. The ability to frequently lift and/or move up to 25 pounds. The ability to occasionally lift and/or move up to 50 pounds. The ability of close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee works in outside weather conditions and is occasionally exposed to risk of electrical shock The noise level in the work environment is usually moderate

Requirements

Must show leadership abilities, i.e., able to plan and implement daily operations of the dock area.
Two (2) to Three (3) years’ experience in a Supervisory or Management role required.
The ability to operate a yard dog/tractor is required.
Ability to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider.
Ability to pass a criminal background check.
Ability to pass random drug screenings.
Strong organizational skills in scheduling and managing people
Proficient in inventory tracking systems and processes
Proficient in warehouse operations – design, layout and organization
Proficient in transportation and logistics functions
Knowledge of OSHA safety standards related to warehouse operations
Customer Service Oriented with a pleasant disposition
Must be able to follow through with projects and assignments in a timely and efficient manner
Ability to communicate effectively.
Must possess excellent interpersonal skills with the ability to relate well with a broad spectrum of people, including consumers and employees.
The ability to regularly stand, walk, use of hands to finger, handle, or operate objects, tools, or controls
The occasional ability to climb, balance, stoop, kneel, crouch, or crawl, and smell.
The ability to regularly lift and/or move up to 10 pounds.
The ability to frequently lift and/or move up to 25 pounds.
The ability to occasionally lift and/or move up to 50 pounds.
The ability of close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee works in outside weather conditions and is occasionally exposed to risk of electrical shock
The noise level in the work environment is usually moderate

Nice To Haves

CDL Class A preferred.

Responsibilities

Provide leadership and direction to dock workers, balers, and truck drivers.
Maintain employee schedules and time reporting.
Monitor production flow of trailers and trucks on dock and in warehouses.
Oversee the flow of incoming and outgoing materials in the dock/baler area.
Route trucks and trailers to various stores and site locations.
Check trucks and trailers leaving dock for store supply list and supplies.
Takes an active part in designing and implementing dock worker training programs.
Responsible for dock and warehouse organization and neatness.
Must ensure that all safety issues are handled in a prompt and proper manner, obeying all safety rules and regulations.
Responsible for the equal opportunity employment efforts and results and must take action to prevent harassment of employees.
Other duties may be assigned.
Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Monitor and maintain inventory levels of supplies and inventory on empty trailers vs. loaded trailers.
Ensure that incoming deliveries are properly handled and secure in the appropriate area.