Operations Supervisor, Fleet

Gatik AI • Phoenix, AZ

5d • Onsite

About The Position

We’re looking for a highly organized, safety-focused Operations Supervisor to oversee the day-to-day performance of our Autonomous Vehicle Operators (AVOs) and local fleet of autonomous trucks (Class 3-7). In this role, you'll help ensure safe, efficient, and compliant vehicle operations on a complex route network. You’ll be responsible for managing drivers, supporting vehicle readiness, coordinating routes, and partnering with cross-functional teams across safety, compliance, maintenance, HR, and customer operations. This role reports to the Operations Manager and works closely with other regional supervisors/managers.
This role is onsite in Phoenix, AZ

Requirements

• High school diploma or equivalent required; Bachelor’s degree in Logistics, Transportation, or related field preferred.
• 3+ years of experience in transportation or fleet operations with a focus on driver supervision.
• Strong understanding of DOT regulations and safety protocols.
• Experience with route planning tools and fleet management systems.
• Strong communication, leadership, and organizational skills.
• Valid U.S. CDL license with a clean driving record.
• Comfortable operating Class 3–6 vehicles and working in a fast-paced, hands-on environment.
• Ability to work flexible hours and respond to operational needs outside of scheduled shifts.
• Ability to pass a background check, drug screen, and motor vehicle record check.

Responsibilities

• Driver Hiring & Onboarding: Recruit, train, and onboard qualified drivers, ensuring compliance with all regulatory and company standards.
• Driver Supervision: Conduct ride-alongs, performance evaluations, and coaching to promote safety and service excellence.
• Safety & Compliance: Enforce FMCSA, DOT, and internal policies; maintain driver qualifications, training, and testing programs.
• Fleet Maintenance Coordination: Schedule maintenance and repairs, track logs and registrations, and help ensure vehicle readiness.
• Route scheduling: Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency.
• Customer Support: Maintain strong relationships with customers, address service issues, and ensure delivery targets are met.
• Problem Solving: Address real-time logistical issues and provide hands-on support.
• Performance Monitoring: Track KPIs and operational data to identify areas for improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees