Operations Supervisor / Contract Manager

Utility Tree Service, LLC•Sacramento, CA

11d

About The Position

The Operations Supervisor is a key operational leader responsible for managing and supporting multiple crew members performing line‑clearance tree‑trimming activities around energized utility infrastructure. This position ensures safety, quality, and productivity while maintaining compliance with company standards, customer requirements, regulatory obligations, and vegetation‑management best practices.

Requirements

Minimum of 2 years’ experience supervising field operations, preferably in utility vegetation management.
ISA Certification required.
Ability to safely drive an approved company vehicle.
Ability to work long hours, overtime, weekends, holidays, and respond to emergency call‑outs.
Moderate proficiency with computer applications (Word, Excel, Email, etc.).
Must be 18 years of age or older.
Ability to safely drive an approved company vehicle.
Ability to work long hours and overtime during emergencies (including holidays, weekends, etc.) Subject to call out work.
Must be moderately computer experienced. (Word, Excel, Email, Etc.)

Nice To Haves

Herbicide Applicator License preferred.

Responsibilities

Lead and manage a team of Crew Members, ensuring safety, work quality, and adherence to all line‑clearance standards.
Conduct daily job/safety briefings to communicate hazards, scope changes, and operational expectations.
Monitor and control crew costs, ensuring efficient use of labor, equipment, and work methods.
Train, coach, and guide Crew Members to improve skills, productivity, and adherence to safe work practices.
Review daily production, safety trends, and work progress, ensuring crews follow proper trimming standards consistent with utility specifications.
Serve as the primary field contact for customers, agencies, inspectors, and property owners.
Manage customer inquiries, verify work expectations, and assist in resolving field concerns.
Coordinate with internal teams and Project Managers to ensure alignment of field activities with contract requirements.
Enforce UTS safety policies, procedures, and core values in all aspects of work.
Respond immediately to any accidents or incidents; conduct preliminary investigation and ensure reporting is completed per company policy.
Submit Job Behavior Observations (JBOs), Safety Management Processes (SMPs), and other required documentation.
Oversee vehicle inspections and equipment checks to ensure compliance and identify damage or deficiencies.
Verify adherence to regulatory frameworks such as CPUC rules, NERC requirements, and other requirements.
Track and report daily metrics including safety, quality, production, attendance, and time records.
Ensure sign‑in sheets, reports, compliance documentation, and data logs are properly completed and filed.
Support claims investigations, documentation reviews, and customer‑requested reporting.
Assist Project Managers with project planning, special assignments, and contract‑driven work elements.
Participate in hiring processes, including interviewing, selecting, and onboarding new employees.
Provide training on proper trimming techniques, safety protocols, equipment handling, and utility-specific requirements.