Operations Superintendent

James HardieWilmington, OH
2d

About The Position

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com . Summary The Operations Superintendent provides leadership and operational support across all aspects of extrusion manufacturing for deck and rail products. This role ensures safe, efficient, and high-quality production across multiple lines and shifts. Reporting to the Senior HMOS Lean Manager, the Superintendent serves as a key leader, coach, and mentor, reinforcing Lean Manufacturing principles and the Hardie™ Manufacturing Operating System (HMOS) to drive employee engagement, standardization, operational consistency, and overall performance improvement.

Requirements

  • Bachelor’s degree in engineering, Business, or related field preferred
  • 5–10 years of experience in extrusion or manufacturing (composites a plus)
  • Minimum of 3+ years of leadership experience in a production environment
  • Demonstrated success in strengthening and scaling Lean Manufacturing and continuous improvement initiatives
  • Strong leadership, coaching, and team development capabilities
  • Excellent communication and organizational skills
  • Solid understanding of extrusion processes and manufacturing equipment
  • Proven problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced manufacturing environment

Responsibilities

  • Champion a ZERO Harm culture and ensure full compliance with OSHA regulations and company safety policies.
  • Actively take part in and support safety meetings, audits, and incident investigations
  • Enforce adherence to personal protective equipment (PPE) requirements and ensure the safe operation of all equipment.
  • Coach and mentor leaders and frontline team members to strengthen and scale HMOS capabilities.
  • Drive active engagement in the Daily Management System (DMS), including KPI tracking and tiered accountability meetings.
  • Lead efforts to identify and implement opportunities to improve efficiency, reduce scrap, and optimize costs.
  • Reinforce standard work and promote process consistency across operations.
  • Lead and take part in continuous improvement initiatives and structured problem-solving activities.
  • Support daily extrusion operations to ensure alignment with safety expectations, quality standards, and production targets.
  • Monitor operational performance and collaborate with leadership and shop floor teams to maximize uptime and efficiency.
  • Identify, escalate, and resolve production issues to support consistent output.
  • Support workforce planning, including staffing, scheduling, and shift coordination.
  • Lead, coach, and develop supervisors, cell leaders, and operators.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Provide consistent performance feedback and coaching to team members.
  • Support employee training, engagement, and retention initiatives.
  • Ensure all products meet internal specifications and industry quality standards.
  • Partner with Operations, Quality, and Process Engineering teams to investigate defects and implement corrective actions.
  • Support accurate and timely production and quality reporting.
  • Collaborate with Maintenance, Engineering, Quality, Supply Chain, and EHS teams to support operational goals.
  • Contribute to capital projects, process enhancements, and new product introductions.
  • Ensure alignment between production requirements and material availability.

Benefits

  • Comprehensive low-cost co-pay Health Insurance ; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • Life insurance
  • Short-term and long-term disability insurance
  • 401 (k) Retirement plan
  • 11 paid holidays per year
  • Paid vacation
  • Wellness Program, Employee Assistance Program, Parental Leave
  • Employee Stock Purchase Plan
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