Operations Specialist - La Crosse, WI

Xcel EnergyLa Crosse, WI
2d$27Onsite

About The Position

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. We anticipate the need for an Operations Specialist at our La Crosse Service Center in La Crosse, WI. The starting base pay for this position is $26.50. This position is in a newly unionized shop that has not arrived upon an initial collective bargaining agreement. This position will be posted for 15 Working days from March 12, 2026 – April 1, 2026. Summary Perform a wide range of field work support activities, including the processing of completed work orders. Perform administrative support functions such as data entry, time reporting reconciliation, expense reporting, customer service, and general office management. Ensure a high level of accuracy within all operating systems to support data integrity and process adherence.

Requirements

  • High school graduate or equivalent
  • Commitment and ability to timely and correctly complete required report
  • One (1) year of relevant experience in construction, office management, administrative support, project management/coordination, or customer service.
  • Must have basic computer literacy
  • Proficiency with Microsoft Office products
  • Proficiency with work management database applications
  • Must have excellent written and verbal communication skills
  • Must reside within 20-mile radius of assigned service center within the first 6 months of hire
  • Ability to successfully work with customers, leaders and staff on a wide range of concerns
  • Participation in emergency operations
  • Must be committed to working safely and compliance with all company safety rules
  • Associate or Bachelor's Degree OR an additional two (2) years relevant experience

Nice To Haves

  • Utility experience.
  • Broad knowledge of department operations and policies
  • Experience with time and expense reporting
  • Experience organizing training and with corporate safety programs.

Responsibilities

  • Perform a wide range of field work support activities, including the processing of completed work orders.
  • Perform administrative support functions such as data entry, time reporting reconciliation, expense reporting, customer service, and general office management.
  • Ensure a high level of accuracy within all operating systems to support data integrity and process adherence.

Benefits

  • Spot On Bonus
  • Medical/Pharmacy Plan
  • Dental
  • Vision
  • Life Insurance
  • Dependent Care Reimbursement Account
  • Health Care Reimbursement Account
  • Health Savings Account (HSA) (if enrolled in eligible health plan)
  • Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
  • Transportation Reimbursement Account
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Employee Assistance Program (EAP)
  • Fitness Center Reimbursement (if enrolled in eligible health plan)
  • Tuition reimbursement
  • Transit programs
  • Employee recognition program
  • Pension
  • 401(k) plan
  • Paid time off (PTO)
  • Holidays
  • Volunteer Paid Time Off (VPTO)
  • Parental Leave Benefit
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