Operations Specialist

Waste Management, Inc. (WM)•Humble, TX

10h•Onsite

About The Position

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. The role involves troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information, and communicating with supervisors, managers, and customers regarding operational and service issues. The specialist also manages daily tasks using Microsoft Suite and other software tools, assists with financial tasks, and supports the implementation of operational projects.

Requirements

High School Diploma or GED (accredited)
No prior work experience
Must be at least 18 years of age
Legally eligible to work in the country where the position is located

Responsibilities

Assists in troubleshooting and resolving safety, service, and operational issues
Maintains and distributes department related information on a daily basis
Communicates with other supervisors and managers about operational issues
Maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers
Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor
Assisting with the processing of payments and other financial tasks as necessary
Assisting in the implementation of operational projects as needed
Communicating with customers about service issues as needed
Communicating with employees about scheduling and work assignments as needed