Operations Specialist

Ericsson • Indianapolis, IN

1d • Onsite

About The Position

We are looking for an Operations Specialist to support our Market Area America’s National Construction and Engineering organization to identify, drive, support and facilitate efficient & effective changes & performance improvements - from business needs to business results. Ericsson is looking for a high potential individual looking to develop their Operations skillset, with a focus on project planning, stakeholder management, and data analysis to drive efficiencies and improvements within the organization.

Requirements

• 3 + years of relevant experience is required
• Ability to identify areas for improvement and analyze data.
• Strong interpersonal skills to collaborate across departments.
• Ability to handle complex requests and work under pressure.
• Proficiency in office software (MS Office, Google Workspace) and relevant ERP/specialized software.
• Automation/AI first approach to problem resolution or refinement
• Passion for learning: Willingness and interest in learning new skills and parts of our business.

Nice To Haves

• A Bachelor’s degree in business administration, management, supply chain, or a related field is preferred.

Responsibilities

• Analyze, document, and improve operational procedures to enhance productivity and reduce costs.
• Monitor workflows, resolve bottlenecks, and ensure daily activities run smoothly.
• Prepare, analyze, and present operational reports to guide decision-making.
• Act as a liaison between departments (e.g., sales, logistics, finance) to align operations with company goals.
• Drive external partners in deliverables.
• Collaborate with the management team to establish and execute operational strategies.
• Maintain compliance with industry regulations and company policies.
• Safety First approach to all execution.
• Conduct training sessions for staff on updated procedures, tools, and best practices.
• Stay updated about the latest ongoings in the industry.

Benefits

• Competitive package to help with your individual needs and goals.
• Opportunity for an annual bonus (Short-Term Variable Compensation Plan).
• Excellent health benefits including the choice of three medical plan options.
• A dental plan option.
• Company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• Ericsson US 401(k) Plan offers an automatic 3% company contribution.
• Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay (full matching contributions of 4% when contributing at least 5%).
• Company credits in an amount equal to the cost of basic life insurance.
• Company credits in an amount equal to the cost of basic accidental death and dismemberment coverage.
• Company credits in an amount equal to the cost of short-term disability coverage.
• Company credits in an amount equal to the cost of long-term disability coverage.
• Option to participate in Ericsson’s Stock Purchase Plan.
• Minimum of 15 days of accrued vacation for new employees.
• Up to 3 personal days per year.
• 11 annual holidays.
• 8 hours of volunteer time.
• 80 hours of sick time annually.
• Up to 16 weeks of paid maternity leave at 100% of pay.
• 6 weeks of parental or adoption leave at 100% of pay.
• Financial wellness programs.
• Educational assistance.
• Matching gifts.
• Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level