Operations Specialist

Workwell

2d • $21 - $21 • Hybrid

About The Position

The OPERATIONS SPECIALIST is responsible for supporting and improving the Corporate Branch Services offering including but not limited to compliance, payroll, candidate services, branch services, client services, and timekeeping functions.

Requirements

• Strong communication skills specifically with issue resolution and escalation.
• Comfortable working in multiple systems at once, eager to try new technology.
• Work to ensure continued compliance with local, state, and federal employment laws.
• Refine standard operating procedures and implement changes as needed.

Responsibilities

• Responsible for supporting back-office operations, including employee and branch satisfaction.
• Ensure that the branches are in compliance with any relevant regulations and standards such as, but not limited to BGI, closing assignments, minimum wage, external job postings, etc.
• Provideinput and ideas on how to tackle complex issues and streamline process.
• Ensure data integrity and compliance through routine self and team audits
• Analyze processes to minimize errors and find efficiencies; conduct quality control and data integrity audits
• Conduct training and phone calls/visits as need to branch offices to strengthen branch understanding of compliance procedures
• Act as main POC for branches in regard to all compliance related issues.
• Help facilitate and execute requests made by client and/or branch

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed