Operations Specialist

AXXESS CONSULT INC•Dallas, TX

11d•Onsite

About The Position

An organized self-starter to join our team as an Operations Specialist (Front Office Specialist). An engaging professional to provide concierge support to our local and international teams. Experience using technology to develop processes, facilitate meetings, build KPI reports, support projects, processes, and people. Engage and optimize daily activities to support operational excellence. What you will experience... A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day. Professional development for career growth and advancement Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays Who we are... Axxess is the leading global technology platform, transforming how care is delivered in the home. Trusted by more than 9,000 organizations worldwide, its robust ecosystem empowers healthcare professionals to deliver exceptional care to more than 7 million patients. Its AI-powered solutions drive efficiency, reduce costs and help improve outcomes, while its commitment to compliance and security is backed by industry-leading certifications. We bring life-changing technology to healthcare, impacting the way people work, learn, and grow their business. Our edge does not come from our technology, it comes from our people. We work as one team with a common goal to create shared success benefiting everyone. Axxess fosters a collaborative culture that fuels innovation and excellence and is recognized nationally as a “Best Place to Work.”

Requirements

Bachelor's degree required
2+ years of experience as an operations specialist or in a similar role
Proactive and professional attitude
Proficient with Microsoft Office Suite (Word, Outlook, Excel)
Ability to analyze and improve operational processes
Strong people management and organizational skills
Excellent communication skills, both written and verbal
Detail-oriented, with strong problem-solving and time management skills
Ability to work in the Dallas office as this is not a remote position

Responsibilities

Support day-to-day operations through Microsoft Office programs and team collaboration
Maintain a professional and organized front desk area ensuring our clients and guests feel welcome and comfortable
Optimizing operations processes and procedures for maximum efficiency while maintaining quality standards
Assisting with the implementation of new processes and procedures
Identifying ways to improve guest and fellow employee experience
Ordering supplies and maintaining inventory levels
Training new employees and ensuring that health and safety regulations are followed
Interacting with clients and suppliers, answering questions, and resolving issues
Self-motivated, utilizing problem-solving skills to resolve operational challenges
Tracking and reporting on operational performance
Maintaining policy and procedures documents
Other duties as assigned