Operations Specialist

Carrier Enterprise•Nashville, TN

About The Position

The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies.

Requirements

Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.
High School diploma or equivalent is required
Four (4) years of warehouse or related experience, two of which being specific to inventory control.
Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital.
Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail.
Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment.
Excellent verbal and written communications skills.
Respect for all People: Respects people of all backgrounds

Responsibilities

Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others
Participates in and runs physical inventories
Responsible for managing factories and LTL/UPS freight claims for the region
Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations
Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary.
Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers
Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes.
Perform cycle counts of inventory or coordinate others to perform cycle counts
Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research)
Communicate resolution of issues to leadership teams