Operations Specialist

Mechanics Bank • Corona, CA

1d • $22 - $26 • Onsite

About The Position

Mechanics Bank is looking for a full time Operations Specialist based in our Corona Administrative Office. In this role, you will perform a wide variety of operational tasks, from minor to complex processes or functions. You will take accountability of the entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Assists in the day-to-day coordination of the departmental functions, work-flow management, and in the coordination of information among various operational or other areas and customers . You will actively participate in ongoing process improvement and efficiency initiatives within the team and will utilizes multiple system applications. What you will do: Receive and review incoming work, contacting appropriate resources as needed, entering transactions, verifying accuracy, preparing, editing, distributing, and/or correcting specialized and/or complex documents. Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department. Organizes and completes work accurately in accordance with established measures/deadlines and assigned goals. Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function. Provides excellent customer service to internal and external clients. May function as a lead in department, function, or process. Attends and participates in meetings as required. Performs all other job duties as assigned by manager.

Requirements

• High School diploma or equivalent required.
• 1+ years of experience in operations of a financial institution.
• Advanced knowledge in bank operations and regulations.
• Must be fully cross trained in all operation processes.
• Advanced knowledge of word processing and spreadsheet software programs required.
• Exemplary motivation, enthusiasm, professionalism and team skills.
• Have high level of accuracy and great attention to detail.
• Strong analytical and problem-solving skills.
• Demonstrates excellent customer service skills.
• Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities.
• Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive information.

Responsibilities

• Receive and review incoming work, contacting appropriate resources as needed, entering transactions, verifying accuracy, preparing, editing, distributing, and/or correcting specialized and/or complex documents.
• Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department.
• Organizes and completes work accurately in accordance with established measures/deadlines and assigned goals.
• Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function.
• Provides excellent customer service to internal and external clients.
• May function as a lead in department, function, or process.
• Attends and participates in meetings as required.
• Performs all other job duties as assigned by manager.

Benefits

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED