Operations Specialist Engineer

Ark Ell Springs•Carthage, MO

10d

About The Position

As the Operations Specialist Engineer you will support US Spring manufacturing branches by training technicians and operators to operate production equipment safely, produce quality products, and diagnose and resolve machinery or quality problems. This role ensures repeatable manufacturing practices through EOJT documentation, Product Specific training, and hands-on knowledge transfer. The successful candidate will be adept at adapting training to suit diverse adult learning styles. And gain a deep technical understanding of mattress spring manufacturing.

Requirements

Bachelor's degree in mechanical, Maintenance, or Process Engineering (or equivalent technical experience).
Read and interpret blueprints, schematics, and technical drawings.
Understand the mechanical, electrical, and control systems of manufacturing machinery.
Strong troubleshooting capability across mechanical, pneumatic, electrical, and control systems.
Knowledge of PLC systems, servo drives/motors, and 3-phase power supply.
Proficiency in reading and interpreting engineering drawings and schematics.
Proven ability to train adult learners in technical subjects.
Skilled at explaining complex mechanical and electrical concepts in clear, practical terms.
Strong listening skills to tailor instruction to learner needs.
Capable of using multiple teaching methods—visual, verbal, and hands-on—to reach all learners.
Collaborative and approachable with strong interpersonal skills.
Process-driven with attention to safety and quality.
Adaptable to shifting priorities and frequent travel requirements.
Leadership potential to guide technical projects and mentor others.
Ability to stand/walk for extended periods; frequent bending, reaching, and climbing on equipment.
Capable of lifting/pushing/pulling up to 75 lbs.
Adequate vision and hearing to detect quality issues and operate equipment safely.

Nice To Haves

Hands-on familiarity with coil-forming and assembly equipment a plus (training will be provided).
Understanding of key quality characteristics in coil manufacturing, innerspring assembly, and mattress production.
Ability to speak and read Spanish and/or German is a plus.

Responsibilities

Be part of the operations process for the design and performance of wire innerspring pocketed coils.
Have hands-on operation of coil-forming equipment to understand its construction, mechanical operation, electrical systems, and controls.
Oversee how coils are assembled into complete innerspring units, including the sequence, tooling, and equipment involved, which are all part of the production process.
Troubleshoot, resolve and document machine and quality issues.
Participate in and support Tech Team meetings.
Redeploy and install machinery.
Support the introduction and launch of new products.
Conduct performance tests and inspections on the mechanical, control, pneumatic, and electrical systems of the machinery. Diagnose and correct issues.
Operate coilers and assemblers to demonstrate best practices.
Uninstall, relocate, and install production equipment as required.
Support efficient, cost-effective management of replacement parts.
Support and train technicians how to perform repairs, rebuilds, and upgrades.
Collaborate with engineering and product development teams to ensure manufacturability, quality, and cost objectives are met.
Document key machine parameters, modifications, repairs, and process improvements for training and future troubleshooting.
Ensure equipment is safe, compliant, and optimized for operation.
Promote a safe, positive and professional environment.
Be an advocate for the manufacturing employees, bringing opportunities and issues to the attention of branch and business unit management.
Implement structured four-level training methodologies for coiler, assembler, roll pack and other equipment operators.
Multi-level training to cover basic to advanced areas of Operations, including Safety, Machine functionality, Industry specific knowledge, and hands on processing, troubleshooting and maintenance.