Operations Specialist 2

Hologic Careers•Marlborough, MA

About The Position

Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare professionals around the world diagnose and treat their patients with precision, certainty and confidence. The Operational Excellence Facilitator will serve as a key role in rolling out Shingo principles and driving a culture of continuous improvement. This role emphasizes communication, organization, and supports systems leaders and operations leaders in developing and executing plans to improve the operational excellence culture. The Facilitator will partner with cross-functional teams to support engagement, assist with alignment, and help drive sustainable improvements for the site. Foundations of Success: Operational Excellence Facilitator will exemplify the following principles: Lead with Ownership: Act with integrity and always aim to do the right thing. Be highly accountable, do what you say you're going to do, and take responsibility when things don’t go as planned. Be empowered to try new things and learn from mistakes. Act with Speed: Maintain a strong bias towards action and getting things done with a sense of urgency. Ensure stakeholders are well-informed by regularly updating them early and often, avoiding unexpected surprises, even while operating at a rapid pace. Foster Partnerships: Achieve goals through teamwork and collaboration. Invest in building and maintaining strong relationships with stakeholders and work together to unite efforts in fulfilling organizational Purpose, Promise, and Passion. Delight Customers: Consistently aim to delight customers by exceeding expectations, delivering exceptional experiences, and offering innovative solutions. Provide dedicated service, proactive communication, and a deep understanding of customers' needs to create lasting positive impressions and foster strong, trust-based relationships. Celebrate Wins: Celebrate delivering impactful results. Build a team environment that others aspire to join by making a significant impact and celebrating achievements in a big way. Support team members and take pride in both individual and collective successes as a team of A-players.

Requirements

Bachelor’s degree, or equivalent combination of education and experience.
2-5 years of experience in Operational Excellence, Communications, Continuous Improvement, or Quality Systems within a regulated industry.
Proven ability to facilitate activities, workshops, huddles, or meetings.
Ability to work with cross-functional teams and to communicate with different levels in the organization.
Experience in process documentation and project planning/ events planning.
Communication and storytelling abilities to build alignment with site and frontline associates.
Data-driven mindset with the ability to build and maintain dashboards, scorecards, and cultural metrics.
Collaborative mindset, able to foster partnerships across different functions.
Good communication, facilitation, and interpersonal skills.
Ability to simplify complex ideas into clear messages and actionable next steps.

Nice To Haves

Training or certification in Lean, Continuous Improvement, or Shingo principles preferred but not required.

Responsibilities

Assist on the planning and execution of activities related to the operational excellence model, promoting a culture of continuous improvement and world-class standards.
Develop, organize, and implement training programs for employees on operational excellence and continuous improvement initiatives.
Facilitate and evolve the continuous improvement system and tools.
Maintain scorecards, pulse checks, and visual management systems to measure adoption of behaviors and track engagement results.
Plan, coordinate, and execute the logistics of internal events such as group training, meetings, and engagement activities.
Assist on managing meetings, visits, and tours to the site, ensuring effective communication and the smooth development of activities.
In collaboration with the system's leader, plan, develop, execute, and document activities involved in the Strategic Alignment System.
Help the site managers promote behaviors and mindsets aligned with operational excellence throughout the organization, through visual signs and site activities.
Coordinate with multidisciplinary teams to ensure the effective implementation of operational excellence systems and continuous improvement initiatives.
Facilitate the assessment of operational excellence systems and tools to drive sustainable improvements.
Communicate progress, status, and outcomes of operational excellence initiatives.
Provide technical guidance and support on the application of operational excellence methods, and tools.
Coordinate benchmarking studies with site managers and system leaders to identify, adapt, and implement best practices, new trends, and world-class performance indicators.
Promote recognition and celebration of Shingo-aligned behaviors to sustain engagement and cultural transformation.
Support other administrative tasks for the site leadership team.
Gather information and prepare reports related to production, projects, and corporate metrics, ensuring accuracy and timely delivery.
Ensure compliance with all company policies and procedures, including safety regulations, Personal Protective Equipment (PPE) requirements, Standard Operating Procedures (SOPs), Quality Management System regulation (QMSR), ISO standards, and Good Documentation Practices (GDP).
Demonstrate a strong commitment to the company's core values, including integrity, respect, collaboration, and innovation.
Actively contributes to a positive and inclusive work environment, supporting colleagues and promoting a culture of mutual respect and teamwork.
Engage in continuous improvement initiatives, striving for operational excellence and efficiency.
Promote sustainable practices within the workplace, including waste reduction, recycling, and energy conservation.
Participate as applicable in workshops, training sessions, and other activities aimed at fostering a culture of continuous improvement and lean thinking.
Participate in regular training and complete all training on time.
Must follow all applicable FDA regulations and ISO requirements.