Operations Site Production Manager

TeleSolv ConsultingHarrisonburg, VA
16h

About The Position

Six Sigma Black Belt certification (must possess or obtain within 180 days of contract award). Responsibilities: Coordinate day‑to‑day site production activities with strong organizational and interpersonal communication skills. Present oral briefings to Government oversight personnel with clarity and professionalism. Prepare, revise, and maintain Standard Operating Procedures (SOPs). Conduct fact‑finding initiatives and prepare written and verbal briefings for management officials. Address operational issues, monitor customer satisfaction, and ensure timely response to Government inquiries. Demonstrate sound judgment in high‑pressure, time‑sensitive situations Skills, Knowledge and Expertise: Strong interpersonal communication skills and the ability to collaborate effectively. Excellent writing and briefing skills for both technical and management audiences. Ability to analyze and implement operational procedures and training requirements. Strong decision‑making skills and attention to detail. Capacity to manage competing priorities in a dynamic operational environment. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

Requirements

  • Six Sigma Black Belt certification (must possess or obtain within 180 days of contract award)
  • Strong organizational and interpersonal communication skills
  • Strong interpersonal communication skills and the ability to collaborate effectively
  • Excellent writing and briefing skills for both technical and management audiences
  • Ability to analyze and implement operational procedures and training requirements
  • Strong decision‑making skills and attention to detail
  • Capacity to manage competing priorities in a dynamic operational environment
  • Demonstrate sound judgment in high‑pressure, time‑sensitive situations

Responsibilities

  • Coordinate day‑to‑day site production activities
  • Present oral briefings to Government oversight personnel
  • Prepare, revise, and maintain Standard Operating Procedures (SOPs)
  • Conduct fact‑finding initiatives and prepare written and verbal briefings for management officials
  • Address operational issues
  • Monitor customer satisfaction
  • Ensure timely response to Government inquiries

Benefits

  • medical, dental, and vision insurance
  • 401(k) retirement savings plan with company match
  • paid time off (vacation, sick leave, and paid holidays)
  • short- and long-term disability coverage
  • life insurance
  • opportunities for professional development and training
  • telework options (if applicable)
  • flexible scheduling
  • employee wellness programs
  • performance-based incentives
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