26-27 Operations Site Leader

DC Prep•Washington, DC

1d•Onsite

About The Position

DC Prep is a high performing network of public charter schools serving over 2,100 preschool through 8th-grade students across six campuses in Wards 5, 7, and 8. We’re proud of the high bar we set for ourselves to achieve results–our students deserve our best! We recognize that how we support our students to be successful is just as important as the results we achieve, which pushes us to reflect on questions such as: How can we facilitate our students’ academic, social, and emotional development? How can we support our team members’ professional growth and personal ability to do this work long-term? How can we engage our students’ families as our own? While this work is hard, it’s worth it – we believe in the transformative power of education, the can-do-it-ness of our students and staff, and the joy that comes from engaging in meaningful work with people we care about and trust! Here’s how we drive results: Rigorous academic focus. Our Preppies receive the highest level of academic preparation through standards-based instruction, daily targeted interventions, and meaningful assessments. Social-emotional learning. We have always had a dual mission of academic and social-emotional skill development. Our research-based SEL curriculum is integrated into daily instruction, helping students leverage their personal values to strengthen their self-awareness, social awareness, and responsible decision-making skills and create a school-wide culture of empathy and reflection. Commitment to reflection and refinement. Our results tell us that we are moving in the right direction, but there’s further to go to ensure that every student receives a transformative education. As a team, we regularly reflect on our programmatic model to see what’s working and where we can get better. Are you interested in learning more about the DC Prep Way? If so, check out our website to find out more about what we’re working towards and how we’re doing it.

Requirements

5+ years of operations experience, experience managing others preferred
Bachelor’s degree
Desire and willingness to support student achievement in traditionally under-served communities
High-quality written and oral skills to effectively communicate with varied audiences including students, families, staff, and external community stakeholders
Experience managing teams to develop and implement systems and processes to increase the team’s overall effectiveness and efficiency
Superior analytical skills and sound judgment to make critical decisions autonomously
Capable of thriving in circumstances involving ambiguity and nuance
Meticulous organizational ability, in order to set priorities, organize workload, handle multiple responsibilities and meet deadlines
Emotional constancy and extraordinary interpersonal skills to ensure purposeful and professional relationships with all colleagues and community members
Positive attitude, maturity, and personal stability sufficient for a demanding position
Ability to maintain strict confidentiality in regard to work performed
Excellent computer skills, including fluency with Google Suite, Microsoft Word, Excel, and PowerPoint
Belief in DC Prep’s mission, values, and commitment to diversity
Report in person five days a week
DC Prep Operations Site Leaders are on duty at their assigned campus Mondays through Fridays from 7:15am to 4:15pm and must be prepared to facilitate arrival for all students and families at 7:30am and support dismissal until 4:15pm. On Wednesdays, DC Prep campus staff and leaders report until 5:00 for Professional Development.
Maintain a consistent on-site presence across both campus locations in their cluster; this includes consistent coaching and regular observation of Ops Assistants, Office Managers, Food Service Coordinators and daily observation of operational systems across the campuses.
Provide hands-on operational leadership through direct engagement with campus-based teams, administrators, and service providers.
Remain accessible and responsive by phone/email/text outside of standard business hours, as required, to address: Campus emergencies and safety-related incidents Changes in campus operating status (e.g., weather-related closures, delayed openings) Urgent or time-sensitive communications to internal and external stakeholders Support for Principals, Leaders and Campus Staff in navigating complex or escalated campus needs
Monitor and oversee daily campus operations i.e. arrival + dismissal, campus conditions, staffing needs, and operational readiness through regular on-site observation and engagement, ensuring consistency, compliance, and service continuity across assigned locations.

Responsibilities

Oversee daily attendance systems, ensuring accuracy, compliance, processing excuse notes and timely reporting
Partner with school leadership to implement attendance improvement strategies and family outreach
Coordinate McKinney-Vento (MKV) student support, ensuring eligible students receive required services, resources and accommodations
Lead campus-wide operational systems and support Principals with designing operating systems that support smooth daily school operations i.e. arrival, dismissal, meal service, afterschool programming, etc
Oversee and maintain accurate tracking of PTO, bereavement, and all leave designations for campus staff, ensuring timely, precise payroll alignment and consistent, equitable application of DCP leave policies across the campus
Manage logistics for field trips and extracurricular activities, including permissions, transportation, safety compliance, and vendor coordination.
Coordinate and support the operational needs of campus events, including planning, ordering, and delivery of meals, materials, and supplies, to ensure events are executed smoothly and align with organizational values
Maintain accurate records, documentation, and compliance related to campus operations.
Manage both campus’ budget, ensuring responsible spending and alignment with school priorities and network
Oversee the procurement of all goods and services for the schools and request approval for large spend purchases (e.g. $2,000 or more)
Monitor internal controls and systems to ensure financial resources (including gift cards, donor checks, and cash secured on site) are properly tracked, safeguarded, and utilized in accordance with policy, minimizing risk and protecting organizational assets
Serve as the campus lead for school safety, including emergency procedures, drills, and safety plans.
Ensure compliance with local, state, and network safety regulations.
Coordinate with staff, vendors, and external partners to maintain a safe and secure campus environment.
Drive incident response, documentation, communication with stakeholders and follow-up as needed before, during and after safety situations.
Lead the identification, management, and communication of campus health and safety situations (e.g., Hand, Foot, and Mouth outbreaks or RSV incidents), ensuring timely coordination with health guidance, clear communication to families and staff, and appropriate mitigation actions to protect the school community.
Enforce DCP visitor protocols ensuring only DCP students, staff and approved visitors are permitted on campus at all times
Track and analyze meals count data as requested to support compliance with the reimbursement process for the National School Lunch Program and Healthy Schools Act
Ensure compliance with city, state, and federal requirements, such as participating in annual financial audit process by providing documentation as needed to auditors
Oversee and build systems to support campus cleanliness, organization, and maintenance to ensure a welcoming and functional learning environment in all spaces throughout the building.
Liaise and support in managing on site custodial teams to meet service level expectations, provide campus staff updates on complex facilities requests, and preventative maintenance systems.
Regularly inspect and ensure classrooms and shared spaces are clean, organized, stocked, and fully operational.
Keep Principals, campus leaders and staff informed of any major facilities issues that may impact instruction as needed and conduct regular building walkthroughs to ensure school environment is looking its best
Manage campus operations staff to ensure all instructional, administrative, and common spaces are consistently stocked with appropriate supplies and amenities (e.g., office supplies in workspaces and conference rooms; cutlery and related items in staff lounges) to support efficient daily operations.
Address and follow up on facility issues promptly to minimize disruptions to instruction.
Annually prepare the campuses for the new school year to ensure that all goods, services, events and operational systems are lined up and ready before the first day of school.
Deliver a welcoming, friendly, and solution-oriented customer service experience for students, families, staff, and visitors.
Serve as a primary point of contact for families regarding operational needs, procedures, and problem resolution.
Support strong family partnerships through clear communication, responsiveness, and follow-through.
Ensure front office and campus systems reflect professionalism, warmth, and respect.
Internalize, embody, and consistently act in alignment with DCP’s organizational values and Habits of Leadership, modeling expected behaviors and holding self and others accountable to these standards in all aspects of campus operations.
As a campus leader, you must maintain a positive, collaborative working relationship and consistent open lines of communication with the Principal and the campus leadership team to ensure shared work is led with alignment, clarity, and a unified approach across campus operations and instructional priorities
Actively serve on the school leadership teams of both the elementary and middle school campuses, participating in meetings, huddles, etc. as needed and working in collaboration to ensure school operations are working in alignment with student and staff needs
Execute strategic vision and goals for campus operations in collaboration with team members
Lead and develop campus operations staff to ensure team members have the training and resources they need to be successful in their roles
Supervise all supporting operations team members at the campus, including Office Managers, Operations Assistants, and Food Service Coordinators
Conduct annual training for all school staff on operational policies & procedures; provide additional/refresher trainings and guidance throughout the year as needed
Support and hold Office Managers accountable to maintain accurate and timely reconciliation of all school-level expenses and accounts payables and receivables
Collaborate with Principals, Office Managers, Home Office Enrollment team and others to execute all enrollment processes and activities with the goal of meeting all enrollment targets and compliance requirements
Serve as back-up member to manage the front office when front office operations staff is unavailable or not present