Operations Representative

Emerald Transformer • DeFuniak Springs, FL

7d • $19 - $21 • Onsite

About The Position

With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock , repairs , decommission , field technical services , parts , PCB disposa l and recycling . Our national network of factories and service centers are strategically located to serve our broad and diverse customer base. Emerald is committed to extending the life cycle of our customers’ equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald? When Emerald Transformer hires someone, we aren’t just bringing a new employee on board. We take our time to make sure we’re surrounding ourselves with those who share our core values and our devotion to quality , dependability , and environmental consciousness . We wouldn’t be where we are today without our Emerald team, and we’re thankful for each person who’s chosen to be a part of our journey as a company. At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on. Benefits : Your choice of three different medical insurance programs in addition to, life , vision , and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs. A 2nd Chance : Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring ! Only by working together can we create a better future. Supplemental Insurance : In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services. Paid Weekly : All hourly team members are paid weekly! Paid Time Off : Emerald Transformer employees receive vacation and sick pay annually. Career Pathing : We are growing and promote from within. We’ve surrounded ourselves with a passionate team, determined to reach that same goal. We’ve been in business for over 50 years, and every day, we’re looking for new and more innovative ways to provide better service to our customers and grow our business.

Requirements

• Honest, trustworthy. reliable, and hardworking.
• Physical ability to perform sedentary work, exerting up to 10lbs of force occasionally.
• Must be open and receptive to change and growth within daily workflow and processes.
• Must be able to type and perform work on a computer.
• Microsoft Office experience preferred to include Excel, Word, and Outlook.
• Strong organizational skills with a keen attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in using software tools for data management, reporting, and communication.
• Problem-solving and critical-thinking skills to address operational challenges.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Adaptability and flexibility to handle changing priorities and unexpected situations.
• Must have familiarity with most types of modern office equipment including copiers, computers, phones, and fax machines.
• Must be able to work in a close, interpersonal team environment while encouraging and actively taking part in positive work culture.

Responsibilities

• Receive, review, and process customer estimates for accuracy and completeness.
• Coordinate order fulfillment, inventory allocation, and shipping activities to meet delivery requirements.
• Monitor estimate status and resolve discrepancies, delays, or errors in a timely manner.
• Maintain clear communication with internal teams regarding changes, issues, and delivery updates.
• Act as a liaison between Operations, Warehouse, Logistics, Sales, Customer Service, Environmental, and Safety teams.
• Ensure relevant stakeholders are informed of operational priorities, status, and regulatory requirements.
• Respond to customer inquiries related to estimate status, fulfillment issues, and operational concerns.
• Address customer complaints related to shipping, delivery, or order accuracy and coordinate resolutions.
• Work closely with Sales to support consistent customer experience.
• Ensure documentation is complete, current, and properly maintained.
• Participate in continuous improvement and cross-functional initiatives.
• Prepare, review, and maintain hazardous waste manifests and chain-of-custody documentation for PCB shipments.
• Ensure manifests are properly completed, signed, returned, and retained within required timeframes.
• Support compliance with applicable environmental, safety, and industry regulations.

Benefits

• Your choice of three different medical insurance programs in addition to, life , vision , and dental insurance
• Tuition reimbursement program
• Competitive 401K match incentive and vesting timeline
• Tele-medicine
• Long-term and short-term disability coverage
• Legal services
• Paid weekly
• Vacation and sick pay annually
• Career Pathing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed