Operations Representative

Shepherd Electric Supply • Richmond, VA

3d • $21

About The Position

Overview: Assists with the coordination of the operating activities and documentation of an organization, branch, plant, or department. Performs a variety of office and administrative tasks in support of the Operations Supervisor and Operations Manager. Helps in the development and implementation of the organization's policies, practices, procedures, business plans, and attainment of operating goals. Works on the communication and implementation of operational strategies, solutions, and company policies and procedures to employees. Helps to establish or adjust work procedures to meet schedules. Proposes measures to improve methods, performance, and quality of product or services, and suggests changes in working conditions to increase efficiency. Typical Functions: Prepares reports and records on department activities for management. Defines, documents, and maintains performance metrics, workflow, procedure, and process requirements, and communicates them to team. Monitors employee performance, attendance, and productivity, and provides feedback to on- and off-site employees. Assists employees in solving work problems, and suggests plans to motivate employees to achieve work goals. Assists in setting and monitoring operational budgets. Inputs and retrieves data on computer, answers telephone and relays messages, maintains document files, opens and routes incoming mail, answers correspondence, and prepares outgoing mail. May assist with new employee training.

Requirements

• High school diploma or GED
• Steel toed boots that cover the ankle bone are required.

Responsibilities

• Prepares reports and records on department activities for management.
• Defines, documents, and maintains performance metrics, workflow, procedure, and process requirements, and communicates them to team.
• Monitors employee performance, attendance, and productivity, and provides feedback to on- and off-site employees.
• Assists employees in solving work problems, and suggests plans to motivate employees to achieve work goals.
• Assists in setting and monitoring operational budgets.
• Inputs and retrieves data on computer, answers telephone and relays messages, maintains document files, opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
• May assist with new employee training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees