Operations Reporting Analyst

Sun Auto Tire and Service

2d•$75,000 - $100,000•Remote

About The Position

The Operations Reporting Analyst supports Sun Auto’s multi-brand automotive service network by building high-quality operational reporting, developing Power BI dashboards, and delivering insights that help field and corporate leaders drive revenue, margin, and operational execution. This role blends analytics, business acumen, and visual storytelling to enable faster and more informed decision-making.

Requirements

Experience in analytics, reporting, business intelligence, or a similar role.
Proficiency with Power BI (data modeling, DAX, dashboard development).
Strong skills in data analysis, visualization, and storytelling.
Ability to translate complex data into clear, actionable insights.
Strong communication skills and an ability to collaborate across teams.

Nice To Haves

Experience working with SQL or similar data‑query languages.
Background in multi‑location retail, service, or automotive industries.
Familiarity with operational KPIs, financial metrics, and performance measurements.
Experience working with large datasets, ETL processes, or enterprise data environments.

Responsibilities

Develop, maintain, and enhance operational reports and KPIs used across field and corporate teams.
Design and publish dynamic Power BI dashboards that improve visibility into store‑level and enterprise performance.
Conduct ad‑hoc analyses to identify trends, performance drivers, and opportunities for operational improvement.
Ensure data accuracy, consistency, and reliability across all reporting outputs
Collaborate with leadership, operations, finance, and other stakeholders to understand business needs and translate them into reporting and analytical solutions.
Present findings in clear, concise, business focused narratives that support decision making.
Provide ongoing support and training for users of reports, dashboards, and analytical tools.
Recommend opportunities to standardize reporting processes, streamline data workflows, and automate recurring outputs.
Contribute to the development of new KPIs and performance measurement frameworks.
Support initiatives that enhance operational execution, customer experience, and profitability.