Operations Project Manager Senior

Arthur J Gallagher & Co.•Rolling Meadows, IL

30d

About The Position

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Senior level operations role that is key right hand person who supports and partners with the Sr. Vice President of Operations and branch operational leaders. The Senior Project Manager of Operations has dotted line responsibility for supporting and directing branch operational efforts within the region. Facilitates bringing functional leaders together to work on projects as applicable. Drives regions operational projects and responsible for implementation of those projects that will be through the actions of staff, engagement of executive management and other stakeholders. Assist Sr. Vice President of Operations to develop and implement a strategic regional plan to achieve business and operation goals annually. Essential duties include; Supporting the overall strategies of: Organic revenue; Merger growth; process improvement; talent development, and innovation, creating, developing and promoting operational policies and processes, which are in line with best practices, driving operations projects in conjunction with Regional Resources and Branch Operations, liaising between the regional branches and corporate, providing oversight of branch commission tracking process, assisting in recruiting Operational Directors and Manager roles in the region, mentoring and assisting in onboarding new Operations Directors, Leading, coaching, and developing branch operations leaders, and developing and implementing regional operations training as needed.

Requirements

Bachelor's degree and 5 years related experience required
Exceptional business acumen (to include understanding general business principles, finance, accounting and marketing strategies)
Ability to lead / manage staff
Strong time management skills
Superior presentation skills
Flexibility to shift priorities as needed to service the needs of the region
Proficient PC skills
Action-oriented and goal-driven
Ability to operate at both a strategic and operational level
Strong critical thinking skills
Collaborative, proactive approach
Ability to interact with all levels of management
Desire and ability to develop others
High integrity
Self-motivated and able to work independently
Ability to demonstrate sound judgement

Nice To Haves

Prior employee benefits brokerage experience preferred
Master's degree/MBA desired

Responsibilities

Supporting the overall strategies of: Organic revenue; Merger growth; process improvement; talent development, and innovation
Creating, developing and promoting operational policies and processes, which are in line with best practices
Driving operations projects in conjunction with Regional Resources and Branch Operations
Liaising between the regional branches and corporate
Providing oversight of branch commission tracking process
Assisting in recruiting Operational Directors and Manager roles in the region
Mentoring and assisting in onboarding new Operations Directors
Leading, coaching, and developing branch operations leaders
Developing and implementing regional operations training as needed

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program