Operations / Project Coordinator

SpeedPro Commercial Graphics • Blountville, TN

4d • $55,000 - $65,000 • Onsite

About The Position

At SpeedPro Commercial Graphics, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating graphics that makes life more fun and marketing more impactful. We give our clients the power to truly visually engage. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce, and install the wall and floor murals you see at businesses, universities, and sports arenas across our area. We specialize in large-format printing, signage and graphics that give our customers the wow-factor their business needed. At SpeedPro Commercial Graphics, we act with energy, passion, and professionalism. We’re backed by a culture of teamwork, creativity, $value, speed and detail. We’re looking for exceptional talent to join our fast growing team. We are B2B only, partnering with well-known organizations and the most recognizable brands throughout our region. You’ll interact with professional high-level decision-makers and help deliver high-visibility work that people actually see in the real world.

This role owns order completion after sales handoff. You will own intake from sales, keep orders from getting stuck in process, own timing and completion, and coordinate the moving pieces required to get work completed quickly and smoothly. That includes post-conversion client communication on the order, install back-planning, vendor and installer coordination, and keeping design, production, and field execution aligned. This is a true ownership seat, not a narrow admin lane. You will report to the Owner, manage the install team, and eventually help oversee production managers at future satellite locations. The right person is organized, decisive, direct, and comfortable pushing ambiguity out of the process before it becomes expensive.

Working at SpeedPro Commercial Graphics and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. Specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer. At SpeedPro Commercial Graphics, we value the relationship between our clients and their customers and deliver quality work on time, every time. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

Requirements

• 3+ years of project management, project coordination, operations coordination, or production coordination experience in a deadline-driven environment
• Proven ability to keep multiple jobs moving at once without losing details
• Strong instinct for driving clarity, tightening loose handoffs, and pushing ambiguity out of the process
• Confident following up decisively with clients, vendors, and internal team members to keep work moving
• Able to manage a fast-moving install calendar and juggle multiple installs in a day
• Strong written and verbal communication
• Comfortable working inside CRM, job-tracking, scheduling, and production systems
• Able to make sound day-to-day decisions and escalate issues early instead of letting them stall
• Valid driver’s license and clean driving record
• Reliable in-person attendance, Monday through Friday
• Able to move between office, shop, client sites, and install locations as needed
• Comfortable conducting site surveys, including occasional ladder work
• Comfortable occasionally lifting samples, packages, or materials related to site visits, deliveries, or install prep
• Able to arrive earlier than the team when needed to stay ahead of the day

Nice To Haves

• Signage, graphics, print, wrap, or installation-industry experience
• Experience coordinating outsourced production or subcontract installers
• Experience in a fast-paced project or service business with many small and mid-sized jobs moving at once
• Familiarity with scheduling installs, deliveries, or field crews
• Experience working with commercial clients, job packets, proofs, or production handoffs

Responsibilities

• Order Intake and Handoff Control
• Own intake from sales and confirm each order has the information required to move cleanly into execution
• Communicate and push incomplete or unclear handoffs back to sales until the missing details are resolved
• Lock down scope, install timing, client contacts, site details, and execution needs before work moves forward
• Build and maintain clear job visibility so priorities, risks, and next steps stay obvious
• Project Coordination and Schedule Ownership
• Own order timing from handoff through completion
• Keep jobs moving through design, production, outsourced pieces, and installation without letting them stall
• Build and manage the install schedule, including juggling multiple installs in a day when needed
• Back-plan installs and other deadlines so design, production, materials, vendors, and field execution stay aligned
• Perform non-consultive site surveys
• Perform deliveries
• Client, Vendor, and Field Execution
• Own post-conversion client communication on the order from kickoff through completion
• Coordinate subcontract installers, outside vendors, site needs, and other external moving pieces
• Conduct site surveys and gather the information needed to keep work executable
• Send pickup, delivery, and completion communication clearly and on time
• Team Leadership and Completion Standards
• Direct the install team and keep field execution aligned with the schedule and job priorities
• Hold internal and external partners to deadlines and follow through until work is complete
• Escalate risks early instead of letting them sit
• Help build the operating discipline required to support future satellite locations

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Team performance bonus available when monthly company revenue goals are achieved
• 10 days PTO
• 10 paid company holidays
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees