Operations Manager

Wilsonart•Tempe, AZ

22d

About The Position

Wilsonart is a company on the move. An international company built on big ideas. We are made up of exceptional people relentlessly pursuing innovation. We are proud of our company and how we serve our customers. We work hard to deserve the trust of our customers, our peers, and our planet. We are willing to talk openly about the challenges and obstacles we face; we are open to new ideas and collaboration on how to be even better. We are passionate about what we do and where we’re going as a company. Position Overview: Office I/Customer Service Wilsonart, in Phoenix, currently has an opening for an Operations Manager. The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations. Performs other tasks as needed.

Requirements

Knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rules governing work standards
Knowledge of inventory systems and product inventory
Knowledge of warehousing and transportation functions
Ability to communicate well in oral and written forms
Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree
4+ years

Responsibilities

Evaluate and maintain proper inventory levels for all products using automated computer system devices
Manage supervisory personnel
Oversee and manage company customer service and operating metrics
Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
Train personnel as necessary
Negotiate common carrier freight rates.
Oversee performance of basic human resource functions.
Oversee customer order entry, billing and Accounts Receivables.
Plan the work assignments.
Oversee scheduling of customer orders via established routes & company delivery vehicles
Assist the needs of the customer
Maintain accurate and up to date customer pricing records within ERP
Reads, interprets, processes, and packs orders
Checks and places materials in the correct bin
Checks material against the manifest and reports discrepancies

Benefits

Medical, dental, and life insurance benefits.
Company provided short- and long-term disability benefits.
Flexible Spending Accounts, Dependent Daycare Spending Account
Optional Voluntary Benefits: Vision and Legal
Gym Membership Discounts and Reimbursement
Tuition Reimbursement for Employees and their Dependents
Wellness Clinics – On Site (Temple, TX and Fletcher, NC locations)
At Wilsonart, employees receive a very competitive 401(k) matching contribution.
Promotions and Transfers
Coaching and Mentoring
Training and Development
Educational reimbursement for you and your dependents.
Holiday Pay
Vacation Pay
PTO Pay