Operations Manager

Escuela Comunitaria Del Bronx•New York, NY

8d•$65,000 - $84,000

About The Position

We are looking for an experienced operations professional to serve as a key member of our founding team. The School Operations Manager will play a critical administrative role, establishing and maintaining strong systems to ensure families and staff have what they need to be successful. They will work in close partnership with and report to the Head of School, taking the lead on critical non-instructional work.

Requirements

Place a high value on delivering quality internal and external focused customer service
Exhibit a strong attention to detail to ensure smooth, predictable and effective outcomes
Excited by the opportunity to work on a wide range of activities as part of your role
Thrive in an entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed
Ability to communicate effectively orally and in writing across a range of stakeholders
Have a track record of developing and maintaining personal organization systems for managing multiple workflows: being highly responsive in communication, prioritizing time-sensitive tasks, and completing tasks quickly while maintaining quality of work
Have a track record of identifying and taking initiative to resolve problems
Have Proficiency with MS Excel, MS Word, and MS PowerPoint or google suite alternatives
Have experience or proficiency with technical programs related to schools (student information systems, parent communication platforms, etc.)
Proficiency in speaking and writing in English and Spanish
Bachelor’s degree
3+ years experience working in operations in a school setting (early childhood preferred)

Responsibilities

Establish and maintain strong systems and ensure the successful execution of all aspects of the student recruitment and enrollment cycle including but not limited to outreach, application support, lottery acceptances, waitlist management and enrollment support
Maintain all student records and ensure compliance with all Department of Health requirements
Support logistics for recruitment and enrollment events throughout the year
Establish and maintaining strong systems for upkeep of common areas throughout the school building
Ensure instructional supplies and materials are maintained in teacher work spaces
Maintain the operations storage areas clean and organized
Serve as the primary point of contact for our custodial provider
Serve as the first level of support for day-to-day equipment and technology support and troubleshooting for staff
Own the ongoing procurement of materials and supplies, tracking and ensuring delivery and maintaining inventory, including playing a key role in summer procurement to prepare for each new school year
Partner with our back-office vendor Ed-Ops, establishing and maintaining strong processes for vendor invoice submission and monthly credit card coding, promoting strong financial practices, and helping to inform the school’s monthly budget forecast efforts
Own the implementation of the school’s meal program, including vendor relationship management, systems for daily distribution and record keeping for federal reimbursement
Partner with our back-office vendor Ed-Ops in support of successful payroll administration
Establish and maintain strong systems to ensure school staff are compliant with all Department of Health regulations and that the school meets all reporting requirements
Provide outstanding operational support to students, families, and staff
Serve as the first point of contact for visitors or others calling or coming to our school
Support daily arrival and dismissal as well as front desk operations
Provide administrative and logistical support for school events
Maintain School Social Media