Operations Manager

Fish Window Cleaning of Uxbridge • Hopedale, MA

8h

About The Position

• Manage daily production, including scheduling and distribution of work orders, and ensure all work orders are complete each week
• Maintain and oversee the running of the office duties and needs.
• Assist with recruitment, hiring, and training of window cleaners
• Manage cleaners, including performance reviews, discipline, and recognition
• Inventory window cleaning equipment and ensure functionality of equipment
• Handle payments, deposits, and processing
• Assisting in creating customer estimates and proposals
• Conduct weekly safety training for window cleaners and document all safety incidents
• Answering phones, dealing with customer calls, and thank you notes

Requirements

• Excellent organizational skills
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks
• Ability to prioritize and assign responsibilities to others
• Good oral and written communication skills
• Team building skills
• Ability to train others
• Valid driver’s license
• Reliable transportation
• Liability car insurance
• Able to lift up to 60 lbs.
• Able to do repetitive motion with hands, wrists, and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to work in temperatures ranging from 0 to 110 degrees

Nice To Haves

• Previous management experience preferred
• Experience selling and/or working with customers preferred

Responsibilities

• Manage daily production, including scheduling and distribution of work orders
• Maintain and oversee the running of the office duties and needs
• Assist with recruitment, hiring, and training of window cleaners
• Manage cleaners, including performance reviews, discipline, and recognition
• Inventory window cleaning equipment and ensure functionality of equipment
• Handle payments, deposits, and processing
• Assist in creating customer estimates and proposals
• Conduct weekly safety training for window cleaners and document all safety incidents
• Answering phones, dealing with customer calls, and thank you notes

Benefits

• Flexible schedule
• Free food & snacks
• Free uniforms
• On-the-job training
• No nights or weekends
• No Holidays
• Holiday Pay
• Competitive salary and bonus opportunities
• Uniforms furnished

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees