Operations Manager- Care

ComForCare Home Health Care - West Bloomfield•West Bloomfield Township, MI

About The Position

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment. Learn more about how we show we value our team and why they love working at ComForCare. Why Join ComForCare: Treated with respect and dignity Ongoing training and development opportunities Flexible scheduling Add 2-3 additional specific benefits your office offers the job seeker (ex. same day pay, competitive salary, opportunities for extra shifts, paid time off, paid sick leave, team holiday gatherings, medical/dental/vision options, travel time reimbursement, PPE, paid training, employee of the month, hybrid work option, etc.) Make an Impact: After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered. What we are looking for: High school diploma or G.E.D. certificate Minimum of Eight (8) years experience in providing and managing staff providing Non Medical Care With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution Add any additional state-regulated minimum requirements. What you will be doing:

Requirements

High school diploma or G.E.D. certificate
Minimum of Eight (8) years experience in providing and managing staff providing Non Medical Care
With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution
Add any additional state-regulated minimum requirements.

Responsibilities

Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences
Providing direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists
Answering the Phone Calls from Clients and the employees
Implementing and monitoring workflow systems and control mechanisms
Ensuring job performance complies with agency policies, procedures, and regulatory standards
Participating in agency quality improvement activities and attending required meetings and educational programs