Operations Manager

Serenity Mental Health Centers • Loveland, CO

11h • $70,000 - $80,000

About The Position

Lead day-to-day clinic operations with a focus on efficiency and consistency
Manage team performance, workflows, and operational outcomes
Ensure patients receive timely, professional, and supportive care
Healthcare experience is not required — we provide full training.

Requirements

• 3+ years of operations or people leadership experience
• Proven success managing performance, metrics, and process improvement
• Strong organizational, problem-solving, and decision-making skills
• Ability to lead teams in a fast-paced, high-volume environment
• Clear communicator who balances empathy with accountability

Nice To Haves

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting change, growth, or scaling operations

Responsibilities

• Oversee daily clinic operations, staffing, and workflow execution
• Lead, coach, and hold team members accountable to KPIs and standards
• Monitor operational metrics and use data to drive improvements
• Resolve day-to-day issues quickly while maintaining patient-focused service
• Support patient education and communication around services
• Implement best practices to increase efficiency and reduce waste
• Promote a calm, organized, and compliant clinic environment

Benefits

• 90% employer-paid medical, dental, and vision benefits
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees