Operations Manager - Education/Workforce

Jevs Human Services•Philadelphia, PA

1d•$80,000

About The Position

This pivotal role ensures smooth day-to-day operations, drives key initiatives, and strengthens collaboration across academic and workforce programs. The ideal candidate is a strategic thinker, strong communicator, and resourceful problem-solver who thrives in a dynamic educational environment.

Requirements

Exceptional organizational skills with the ability to manage multiple priorities.
Strong communication and relationship-building abilities.
Proven track record of problem-solving and driving results.

Nice To Haves

Bachelor's degree in education, business, human services, or related field.
Minimum of 5 years of experience in operations, administration, project management, or higher education leadership.
Experience in career and technical education, workforce development, or postsecondary administration.
Familiarity with accreditation (e.g., ACCSC, Board of Nursing) and state regulatory processes.
Experience working with employer partners or community workforce organizations.

Responsibilities

Serve as a trusted advisor to the SVP, helping turn strategic goals into actionable plans.
Streamline daily operations to enhance coordination across programs and departments.
Track progress on major initiatives and ensure timely completion of deliverables.
Prepare data summaries, dashboards, and reports to support informed decision-making.
Lead cross-functional projects, including new program development, accreditation activities, and workforce initiatives.
Manage timelines, resources, and communication for complex projects.
Identify opportunities to improve processes and operational efficiency.
Facilitate clear communication between the SVP and internal teams.
Prepare agendas, materials, and follow-up summaries for key meetings.
Collaborate with program directors, coordinators, and instructional staff to support strong program performance.
Assist with grant documentation, program compliance, and accreditation reporting.
Assist with budgeting, purchasing, and resource planning in partnership with finance.
Ensure required state, accrediting, and institutional documents are accurate and submitted on time.
Support employer relationships, workforce partners, and advisory board activities.
Coordinate campus visits, partnership meetings, and special events.
Represent the SVP at selected internal and external meetings.

Benefits

401(k), with company match
Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
Health, Dental, and Vision coverage
Ample paid vacation and sick time
10-12 paid holidays per year
Pre-tax commuter benefits
Continuing education, professional development opportunities, retreats, and training
Annual holiday party and office outings
Wellness workshops and activities and access to the Employee Assistance Program
Dress-down Fridays
Employee referral bonus
Reimbursement of eligible mileage and travel expenses