Operations Manager

The Salvation Army Eastern Territory • Philadelphia, PA

4d

About The Position

The Salvation Army offers safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted.
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
Employer funded Pension Plan (company contributions begin after 1 year of employment)
Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
Flexible Spending Accounts
Remitted Tuition Program
Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
Most importantly – a job with a good purpose!

Requirements

• Possess a GED or High School Diploma, plus five years supervisory experience.
• Have 5 plus years working in a residential program preferred.
• Must be able to read, write, and speak well in English.
• Must have computer skills in Microsoft Word and Excel and be proficient in the ability to utilize the internet.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must possess an appreciation for and understanding of the mission of The Salvation Army.

Nice To Haves

• CPR and Crisis Management Training a plus

Responsibilities

• The Operations Manager is responsible for upholding the safety and welfare of shelter residents.
• The Operations Manager supervises House Managers and Resident Advisers; maintaining confidential employee files and upkeeping employee backgrounds and required trainings.
• The Operations Manager is responsible for ensuring there is adequate coverage on all shifts to maintain safe staffing levels and is responsible for managing house management staff callouts.
• The Operations Manager ensures efficient acceptance of referrals through the Office of Homeless Services ensuring we are meeting contracted placement requirements.
• The Operations Manager implements the resident savings program and works with Case Managers to complete required documentation.
• The Operations Manager is expected to take calls at home and respond to issues that may arise in the facility and provide support to House Management staff.
• The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Benefits

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED