Operations Manager

Jackpot • Glendale, AZ

9d • $80,000 - $95,000 • Onsite

About The Position

Reporting to our Sr. Regional Operations Manager, Jackpot’s Operations Manager will run Jackpot’s Arizona location with operational excellence. This role will be an on-site position based in the Phoenix area and will be responsible for leading and providing daily oversight over our operations team at this location. This is the perfect opportunity if you are an excellent communicator and a versatile operator who thrives in a fast-paced, entrepreneurial environment!

Requirements

• Mid-level experience in operations, retail or warehouse management
• Significant experience managing others, including independent contractors or non-exempt employees
• The ability to troubleshoot basic technical and equipment issues
• The willingness to work a flexible schedule to ensure 100% operational uptime
• The ability to lift up to 40 pounds as needed

Responsibilities

• Lead and manage the day-to-day operation for the Arizona market including lottery processing, facility management, and people operations
• Analyze operational activities and costs against forecast data to achieve location OKRs
• Collaborate frequently with field operations team to review achievements/challenges and process changes to optimize operations
• Proactively analyze, improve, and set best practices while collaborating with cross functional partners to improve and enhance operations
• Manage and adhere to the market budget and report daily/weekly KPIs key Jackpot leaders
• Develop efficient workforce management practices including scheduling of staff, approving timesheets, and tracking payroll spend
• Hire in market operations team and create and oversee onboarding & training programs for new operations associates
• Provide leadership for employees through effective communication, coaching, training and development
• Partner with the People team to resolve all people and safety issues in a timely and effective manner
• Manage all aspects of the location’s facilities and maintain vendor relationships/contracts post-launch to ensure a best-in-class experience
• Be accountable for all equipment functioning optimally to fulfill operations and resolve facility issues to ensure minimal operational cost and delays
• Support the strategic evaluation and implementation of cost savings opportunities

Benefits

• $80k-95k base salary + bonus with the eligibility for future performance-based equity
• The opportunity to have a voice, say, and “leave your fingerprints” on our product and business
• A commitment to provide you with the benefits of a start-up career without the start-up pains
• Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, etc.)
• 401(k)
• A culture of trust and accountability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed