Operations Manager - IMMEDIATE OPENING

Granger Medical•Taylorsville, UT

9h•$60,000 - $75,000

About The Position

Established in 1954, Granger Medical Clinic has become one of Utah's largest physician-owned medical groups with 28 locations now spanning four counties reaching from Bountiful to Payson and Sandy to Tooele. In continuation of its founders' vision of making healthcare more available to families in west Salt Lake Valley, Granger Medical Clinic offers exceptional healthcare for you and your family with a lifetime commitment to quality, compassion, and respect. This mission and level of care is reflected in how well we treat our patients and their families and in our ability to provide the right healthcare for their needs. Granger Medical Clinic is looking for an experienced Operations Manager . This position is responsible for overseeing daily operations including personnel management, employee performance, maintaining staffing, quality control, and strategic planning.

Requirements

Excellent critical thinking skills to problem solve and make decisions with attention to detail
Ability to maintain the integrity of working documents and update documentation when needed and train employees on efficient documentation qualities
Strong multitasking skills to shift attention from one task to another and have a high level of stress tolerance
Conflict management and conflict resolution skills to facilitate productive conversations
Computer proficiency in Word, Power-point, Excel, etc. and ability to navigate and train on EMR (Electronic Medical Records) system
Understanding of applicable laws and regulations related to personnel management and healthcare
3 - 5 years in a supervisory or management position

Nice To Haves

Medical office setting experience preferred

Responsibilities

Monitors department for quality, legal, and operational compliance in accordance with company policies, and state and federal laws
Effectively analyze call data metrics to monitor and improve patient engagement results
Prepares performance reports to Administration staff when needed
Training and onboarding of new departments to contribute to attainment of clinical, operational and service goals
Training and hiring of new team members to meet patient engagement goals
Management of department staff by demonstrating effective leadership competency skills, strategic thinking, and motivation.
Other duties as assigned