Operations Manager
Augusta Plumbing and Heating•St Cloud, MN
2d•$40 - $50
About The Position
The Operations Manager directs dispatch, daily field operations, customer escalations, and employee development to ensure Augusta delivers excellent service and maintains high team performance.
Requirements
- Previous experience in a technical trade required
Responsibilities
- Monitor day-to-day field operations, proactively correcting workflow and aligning actions with the day-to-day realities of the schedule.
- Coach technicians to boost efficiency, ensure quality service, and drive sales
- Address escalated customer issues swiftly and resolve them quickly
- Analyze schedules and assign jobs to maximize sales opportunities and technician strengths
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
