Operations Manager

Pride Foundation•Seattle, WA

7d•$78,000 - $83,000•Hybrid

About The Position

The Operations Manager is responsible for managing and supporting the systems, processes, and administration that keep Pride Foundation’s organizational operations running smoothly. This position provides key support for our financial and administrative operations and for both the staff and the board. We are looking for a detail-oriented systems-thinker who can help us maintain our organizational operations and internal processes. This team member will have outstanding organization and communication skills, and a background in administrative and operations management. The Operations Manager works closely with the Director of Finance & Investments (DFI) and reports to the Director of Operations & HR (DOHR). This is a full-time, non-exempt position. Flexibility to work some evenings, weekends, and occasionally travel is necessary. This position is currently hybrid, and due to responsibilities of this role, and candidates should be able to work in the central Seattle office at least once weekly.

Requirements

Meaningful commitment to Pride Foundation’s mission and to building a racially just, equitable, and inclusive environment through all levels of the organization.
Strong understanding and experience working on issues related to racial, LGTBQ+, gender, geographic disparities, economic, and reproductive justice, and experience working in communities comprised of diverse people.
At least two years of experience with administrative and operations management experience.
Proficiency using software such as Microsoft 365 (specifically Teams, SharePoint, Word, Excel), and other cloud-based applications
Experience with databases like accounting software or CRMs.
Strong interpersonal skills with the ability to collaborate and work as part of a team, and exceptional communication skills.
Ability to think creatively and analytically to develop and improve systems, processes, and procedures.
Outstanding organizational skills, attention to detail, and the ability to manage multiple deadlines and priorities.
A commitment to providing quality stewardship to all Pride Foundation constituents, and the ability to develop a positive working relationship with staff, volunteers, board members, donors, and community supporters.

Nice To Haves

Experience with the specific accounting software Sage 50 or Sage Intacct
Experience with bookkeeping
A familiarity with nonprofit financials
Experience providing training and support to other staff on protocols and technology.

Responsibilities

Office and Technology Management (30%)
Receive and process general inquiries via phone and email
Open, distribute, and/or respond to incoming mail, faxes, and general email
Coordinate maintenance of office, office equipment, and general supplies
Supports staff with administrative and technology requests, and provide training as necessary
Act as liaison with third party tech support provider
Support the staff in the use of technology and tools such as Microsoft 365 and cloud-based applications
Research new tools and applications as needed
Internal Operations (20%)
Support the management of data and information across the organization
Maintain organizational, staff, and Board calendars and meeting schedules
Provide support for meetings and retreats, including scheduling, catering, accommodation, set-up/breakdown, A/V setup, and note-taking as needed
Support hiring processes by posting jobs, and managing the applicant tracking system
Finance Support (30%)
Process accounts payable to ensure timely payment of vendors, grantees, and scholars.
Process mail and deliveries
Prepare weekly check deposits
Enter account receivable data into the financial books
Collect and code staff credit card receipts
Assist the DFI in the annual financial audit process
Support the DOHR and DFI in the annual budgeting process
Support financial administration as needed
Board and Executive Support (10%)
Coordinate and support board member and committee logistics, including scheduling, agenda preparation, and materials preparation for meetings and retreats
Serve as a liaison between the Board and the CEO, ensuring clear communication and support for all Board members and committees.
Supports CEO and the DOHR with other board administrative duties as needed
Organizational Culture and Racial Justice (10%)
Understand and integrate relevant components of strategic plan and commitment to centering racial justice into individual and team workplan.
Commit to personal growth, learning, and transformation, taking initiative to expand your understanding of racial justice and related principles, issues, and practice and how they apply to your, and our work.
Meaningfully participate in caucus groups, organizational learning sessions, and other opportunities to shape our organizational culture.
Work to acknowledge, address, and eliminate individual, institutional, and structural racism and its intersections with other forms of oppression in your and our work.
Actively participate in evolving the organizational culture at Pride Foundation to be mission-focused, inclusive, values-aligned, and community-centered.
Grow and apply the skills and practices needed to create an inclusive organizational culture including (but not limited to): clear and kind communication, giving and receiving feedback, mutual accountability, and self-care and boundaries.
Contribute to developing a culture of philanthropy at Pride Foundation by incorporating friend and fund raising as appropriate throughout work.