Operations Manager

Armstrong World Industries•Johnstown, OH

15d•$125,000 - $145,000•Onsite

About The Position

What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries? It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. Personal development to grow your career with us based on your strengths and interests. A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. Reporting to the Plant Manager, the Operations Manager is responsible for directing and managing production and related postproduction support services at the Johnstown Plant. This role will help define and execute the future of our work environment by understanding and supporting the future vision of the plant, promoting plant culture transformation, balancing technical and social needs of the organization to create a Lean based approach including clear accountability to drive employee engagement. The incumbent will be a key member of the Leadership Team, a back up to the Plant Manager, and will have process and organizational responsibility over finishing operations. Additionally, the Operations Manager will champion the use of Lean manufacturing principles and continuous improvement processes by supporting the understanding and use of lean/PI tools and techniques, effective root cause analysis and problem solving, data analysis, and the use of metrics to gauge success.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication and presentation skills, internal and external to the organization.
Results-oriented professional with strong integration skills who can work across organizational lines to drive customer satisfaction and improved efficiencies.
Ability to juggle multiple complex priorities simultaneously.
Ability to work & develop within a team environment.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Bachelor’s degree in a technical discipline required; preferably engineering, business, or supply chain.
Minimum of 5 years of manufacturing leadership experience.
Experience with using continuous improvement tools and methodologies and lean principles such as Six Sigma, 5-S, Lean Manufacturing, TPM.

Nice To Haves

Experience working in a matrixed organization structure desired.

Responsibilities

Demonstrates leadership to promote work practices and methodologies that provide for a safe working environment and promotes environmental responsibility. Models personal and organizational leadership to deliver an effective safety process. Ensures training, guidance, and support of the production employees, as needed, to ensure the safe production of needed items to meet customers’ orders and expectations
Ensures all aspects of production, from the receipt of raw materials to the completion of finished product, meet the external and internal customer requirements. Develops / creates forward-thinking initiatives that will ensure improved quality standards, customer satisfaction, and excellent customer service. Leads the implementation of systems for the sustainable improvement of product quality and customer service, optimizing material flow, ensuring OTS Develops and builds relationships with key customers, suppliers, and employees.
Operational Ownership, establishing performance levels, driving accountability to safety, quality, service, and cost of the manufacturing operation. Owns Daily Management systems to track daily performance, facilitate communication, and promote successful performance. Partners with Supply Chain to optimize transactional flow for in-house & external vended products, creating and executing work schedules, developing a RM & WIP strategy & storage locations Leads SAP & Epicor Integration Champions Metals Expansion, and WBS oversight
Along with the Plant Manager, drives the problem-solving culture within the facility. Coaches and develops direct reports to exhibit AWI core competencies which delivering desired business results. Inspire in others the desire to achieve business excellence personally as well as for the plant by demonstrating role model leadership behavior in support of the Johnstown plant vision, mission, values, and corporate operating principles. Communicates the needs of the business assuring employees understand changing expectations, cost and performance issues, and the development and implementation of new individual and team performance requirements and capabilities to meet those business needs. Monitors performance and makes recommendations regarding the design of work, staffing levels and capabilities required to operate the business. Supports production of products manufactured at the Johnstown Plant including New Product Development (NPD) & product qualifications, capital installations, and quality assurance procedures. Champions the development of TPM Systems plant-wide.
Direct supervision of the following roles: Production Supervisor Process & Quality Engineer