Operations Manager

Tharaldson HospitalityBrea, CA
Hybrid

About The Position

Operations Manager- Hybrid Role- 75% Hotel F&B Focused with 25% Hotel Operations. Hours are 1pm-11pm. Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!  We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 83 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

Requirements

  • Preferably 1+ year of similar experience in Select Service or Extended Stay properties
  • F&B Experience is a must.
  • Knowledgeable in Inventories, Scheduling, and Ordering.
  • Valid Driver’s License.
  • Open Availability and able to work 1pm-10pm shift.
  • Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

  • Hotel Operations experience is preferred.
  • Brand Experience preferred.

Responsibilities

  • Create and manage all food and beverage budgets
  • Drive food and beverage profits
  • Hire, train, and schedule all food and beverage staff
  • Manage banquet functions
  • Work closely with the sales department on catering contracts
  • Weekly distribution of BEOs
  • Conduct proper inventory of all food and beverage area weekly
  • Ensure proper brand standard presentations during all meal times
  • Manage updates to published materials related to food and beverage
  • Proper daily inspection of main kitchen, restaurant, buffet area, and meeting rooms to ensure cleanliness
  • Cover shifts as needed including cooking and bartending
  • Monitors and ensures compliance with all guidelines for operations 
  • Conducts monthly department meetings to review new procedures and solicit input from all employees 
  • Handles and provides resolution to guest complaints and employee issues 
  • Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures 
  • Answers inquiries pertaining to hotel policies and services 
  • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines 
  • Ensures property hiring practices comply with all state and federal requirements 
  • Supervises work activities of housekeeping staff and front desk staff
  • Ensures adherence to company quality standards by inspecting rooms, including deep cleans
  • All other duties as assigned

Benefits

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay Option
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid Vacation
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