Operations Manager

Housing Development Cor•Lancaster Township, PA

8h•Hybrid

About The Position

If you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Operations Manager - Corporate Office, Lancaster, PA. HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home shouldn’t be an impossible dream; it should be an attainable reality. We are resident advocates, trusted developers, property managers, community partners, and collaborators. We are part of the fabric of our towns and cities, and have been working with our neighbors since 1971 to create real change and meaningful connections. As champions of the greater good, we are committed to advancing equity, we open the door to opportunities, and we build homes that we can all be proud of. HDC owns and/or manages over 3,200 apartments, providing housing that is safe and affordable to those with lower incomes, focusing on seniors, families, and individuals living with disabilities. Serving nearly 4,500 residents in 67 communities located in urban, suburban, and rural areas across Pennsylvania, Delaware and Maryland, HDC builds hope and opportunity for all residents to reach their full potential by creating, preserving, and strengthening affordable housing communities. Position Summary: The Operations Manager supports the Property Management Department by supervising the Traveling Managers and overseeing a variety of operational and administrative functions. The role is responsible for coordination, documentation, project management, and program support to ensure consistent departmental operations.

Requirements

High School Diploma
Three Years of Property Management Experience
Experience in property management operations, program coordination, or administrative support preferred.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Clear written and verbal communication skills.
Experience supervising or coordinating staff preferred.
Proficiency with Microsoft Office Suite and Yardi.
Ability to travel to properties as needed.

Responsibilities

Coordinate and organize departmental operational activities, schedules, and follow-up items.
Supervise Traveling Managers, including workload planning, assignment review, and ongoing coordination.
Maintain department tracking systems, project lists, calendars, and organizational tools.
Assist with departmental work plans, project plans, timelines, and related data tracking.
Prepare reports, summaries, meeting materials, and department-wide updates.
Assist with updating forms, procedures, and departmental materials.
Maintain documentation, deadlines, and follow-up requirements for departmental programs.
Organize materials and information needed for program/grant submissions.
Manage assigned projects from initiation through completion, including timelines, documentation, and deliverables.
Prepare agendas, materials, and updates for departmental meetings and planning sessions.
Coordinate required documentation and submissions for bond deals, HOP grants, and related funding programs.
Track deadlines, reporting requirements, and program milestones.
Prepare operational summaries, dashboards, and written materials for the department.
Maintain organized departmental files, project folders, and documentation systems.
Support departmental meetings through preparation of agendas, materials, and follow-up tracking.
Assist during urgent operational situations requiring department-level coordination.
Perform additional duties as assigned.