Operations Manager

Cherokee Federal • Harrisonburg, VA

11h

About The Position

The Operations/Site/Production Manager provides day-to-day operational leadership at the NRC location and serves as the acting Program Manager in the Program Manager’s absence. This role is responsible for overseeing site operations, addressing operational concerns, ensuring customer satisfaction, developing and implementing operational procedures, and analyzing training needs. The Operations/Site/Production Manager conducts special project fact-finding, prepares and delivers written and oral briefings to Government leadership, and develops and revises standard operating procedures to ensure contract performance, compliance, and operational excellence.

Requirements

• Must have three (3) years of recent (over the last 5 years) overall project/operations/site/production management experience.
• Bachelor’s Degree in one of the following disciplines: program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.
• USCIS will allow a Project Management Professional (PMP) Certification, as certified by the Project Management Institute (PMI), in lieu of the educational requirements.
• Must possess, or successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification, as certified by one of the following accreditation bodies: the American Society for Quality (www.ASQ.org), the International Association for Six Sigma Certification (www.iassc.org), or the Council for Six Sigma Certification (www.sixsigmacouncil.org).
• Must pass pre-employment qualifications of Cherokee Federal
• This position requires an active Secret clearance.

Responsibilities

• Responsible for acting as the Program Manager in the Program Manager’s absence at the NRC location.
• Addressing operational concerns and issues, monitoring overall customer satisfaction
• Developing and implementing operational procedures and policies
• Analyzing training needs/requirements.
• Conduct fact finding for special projects, respond timely inquiries from the Government and present written/ oral briefings to management officials.
• Present oral briefings to Government oversite personnel.
• Prepare SOPs and revisions.
• Performs other job-related duties as assigned

Benefits

• Medical
• Dental
• Vision
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees