Operations Manager | Full-Time | Hilliard Center

Oak View Group•Corpus Christi, TX

2d•$45,000 - $55,000

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Under the supervision of the Director of Operations, the Operations Manager manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set-up/changeovers, custodial/housekeeping and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations. This role pays an annual salary of $45,000-$55,000 About the Venue The Hilliard Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, The Hilliard Center is flexible for any group offering complimentary Wi-Fi and premium food and beverage options.

Requirements

Minimum of 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up, housekeeping, maintenance, and event coordination including progressive supervisory responsibility.
High School Diploma (or equivalent) required.
Familiarity with OSHA requirements
Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
Self-motivated with excellent organizational skills
Strong verbal and written communication skills in the English language
Must be able to work a flexible schedule including, early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.

Nice To Haves

Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred

Responsibilities

Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
Schedules and oversees Changeover Supervisors, Housekeeping Supervisors, Building Mechanics, Building Services staff, etc.
Provide support and management oversite of Custodial services including daily cleaning, pre-event, event and post-event cleaning, day-to-day operations
Manage preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
Provide support and management oversite of the Changeover team: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc.