4 - Operations Manager

Wikoff Color•Minneapolis, MN

About The Position

At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future. The Operations Manager is responsible for managing all daily branch operations, including production, scheduling, inventory, staffing, and customer fulfillment. This role ensures that operational standards are met consistently across safety, quality, and service while maintaining cost control and productivity. The Operations Manager is the frontline leader within each branch and plays a key role in executing standardized processes and supporting integration with the broader network.

Requirements

Ability to develop and manage production schedules to meet delivery targets.
Skilled in maintaining accurate inventory levels and minimizing waste
Knowledge of safety, environmental, and quality standards; ensures adherence.
Ability to monitor KPIs, interpret performance metrics, and implement corrective actions.
Ability to lead, coach, and develop cross-functional teams (production, QC, admin).
Skilled in setting goals, monitoring progress, and driving accountability.
Ability to address issues promptly and maintain a positive work environment
Ensures accuracy in records, reporting, and compliance documentation.
Responds quickly to operational challenges and implements solutions.
Clear and effective communication with internal teams and external stakeholders.
Bachelors degree or 3 years experience in related field
Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
Must use or wear equipment, protective devices, or certain clothing as required by the company.

Responsibilities

Oversee production scheduling, order fulfillment, and inventory control for the branch
Ensure compliance with safety, environmental, and quality standards
Supervise and develop branch-level staff, including production, QC, and admin teams
Monitor daily performance metrics and execute corrective actions as needed
Coordinate with Supply Chain, Quality, and Commercial teams to ensure timely delivery and service
Implement standardized operational procedures and continuous improvement initiatives
Maintain accurate records and reporting related to output, materials usage, and labor
Support customer service inquiries and resolve issues in alignment with corporate expectations
Achieve daily production targets and customer delivery expectations (OTIF ≥ 95%)
Maintain accurate inventory and minimize scrap/waste through process adherence
Ensure all branch staff complete compliance and safety training within first 90 days
Execute branch-level KPIs aligned with corporate benchmarks within 6 months
Other duties as assigned by management.