Operations Manager

CACIChantilly, VA
11h

About The Position

CACI’s Agile Solution Factory (ASF) is hiring an Operations Manager to assist with leading a large, mission critical Voice over IP (VoIP) / unified communications / contact center modernization effort. ASF programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural, to the team. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial. The Operations manager oversees daily business activities, ensuring compliance, and efficiency focusing on contract deliverables, strategic planning, resource allocation, risk management, and process improvement. The individual will bridge strategic goals with tactical execution, managing information flow, performance metrics, and stakeholder communication for successful contract delivery and organizational growth. This position may involve travel to different sites in the National Capital Region. The individual must also be able to manage multiple concurrent efforts while ensuring customer expectations are being managed and met. The individual must also be able to keep up with a fast-paced fielding schedule and have an active secret clearance. The ideal candidate will have experience in managing project performance while meeting key project milestones. The individual will be accountable to the program manager and customer regarding any issues or concerns while being proactive in alerting the program manager of potential issues in a timely manner.

Requirements

  • The individual must also be able to manage multiple concurrent efforts while ensuring customer expectations are being managed and met.
  • The individual must also be able to keep up with a fast-paced fielding schedule and have an active secret clearance.
  • The ideal candidate will have experience in managing project performance while meeting key project milestones.
  • The individual will be accountable to the program manager and customer regarding any issues or concerns while being proactive in alerting the program manager of potential issues in a timely manner.

Responsibilities

  • Coordinate with the VMOD PM and the government customer to identify key priorities and ensure those priorities are addressed.
  • Proactively get in front of issues and identify solutions for removing impediments.
  • Work with Risk Management to identify and manage risks and maintain status updates in the Risk Register.
  • Ensure the project stays on schedule and be able work with leads to identify and work through any impediments.
  • Work in a fast paced, constantly changing environment.
  • Provide timely and accurate status updates to the customer contacts and the VMOD PM.
  • Provide guidance/mentor junior members of the team.
  • Other duties as assigned.

Benefits

  • A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
  • An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
  • A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours.
  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits
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